Random charges
You can improve by telling me why there is a random $10 charge from aol.com on my checking account when I don't use aol in any shape, form or fashion.
Anonymous
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As much as I would like to help you directly, for security concerns, we do not handle billing information through this forum. This article may answer your questions: aol.it/1Dbu5zL If you have additional questions, call the AOL Billing Team at 1-800-827-6364 Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)
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Sally
commented
STOP MAKING MY LIFE MISERABLE WHEN I TRY TO LOG ON to AOL HERE IN THE LIBRARY !!!!!!!!!!!!!!!
I've stayed with AOL (a pain in the butt NOW !!!) since 1998 !!!!!!!!
I Do NOT have CABLE at home (a waste of money). I pay AOL -
- AOL - AOL GREEDY, Thieves $6.99 EVERY Month on my Credit Card for dumb, WASTEFUL "DIAL UP." service!!!!I RARELY, or Never USE my Home Computer -- toooo SLOW !!!! But I have allowed AOL to CHARGE me EVERY month $6.99, just in case. ........ (I Text a lot!!!)
EVERY time I TRY to LOG on in the library, You give me TROUBLE ... ... Won't let me, and WASTE MY TIME !!!! Knock off your stupid game, or I will """"CANCEL"""" AOL !!!!!!!!!!!!!!!!!!!!! And you will NO LONGER bill me for $6.99 on my credit card !!!!!!!!!!!!!
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Anonymous
commented
have been notified that I requested to be withdrawn from AOL that is not true payment is not due until the 28th
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Anonymous
commented
I am paying for this service to aol on a computer that I no longer have and I have no idea how to stop the service
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Pissed victim
commented
No AOL phone number for changing payment method! Technical Support? Donney Johnny Trump is that you, It sounds stupid enough.
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Anonymous
commented
I HAVE BEEN WITH AOL, FOR OVER 18 YEARS. ANDY I THOUGHT IT WAS GREAT. BUT NOT ANYMORE..... YOU HAVE BEEN BILLING ME TWICE FOR YEARS.. IT SEEMS IF I DIDN'T STOP SOMETHING, YOU CHARGED ME FOR YEARS. IM 68 YEARS OLD, AND HAVE MEDICAL PROBLEMS, BUT YOU DON'T CARE DO YOU. HAVE SERVED 33 YEARS AS A U S MARSHALL.
I KNOW YOU DON'T AVE TIME TO DEAL WITH THESE LITTLE PROBLEMS, BUT TO ME THERE BIG PROBLEMS.... I CALLED IN TO CLEAR THIS UP. AND NOBODY CARES, " N O B O D Y "
MY SCREEN NAME IS *************@AOL.COMHAVE SOMEBODY THAT STILL CARES ABOUT THE LITTLE PEOPLE , CALL ME !
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Deborah Douglas
commented
I received my credit card statement for July 20-August 19 and there was a charge for $179.99 for AOL Assist. I immediately called AOL and told them that they should have notified me in advance about this charge because I did not wish to renew it. They said that they were going to cancel it. I also told my credit card company not to pay it. Now, when my husband goes on AOL he cannot sign out because a box pops up saying there is an outstanding balance of $179.99. I called AOL Assist and they said that I have to pay it because the renewal had taken effect on July 23. I did not get my credit card statement until after the renewal had taken effect. Why would I have to pay for service for a year that I canceled and am not getting. I spoke to several people and did not resolve the problem. I have dealt with other companies and they give advance notice of an upcoming renewal so that you have the option of canceling it. I am on a fixed income and cannot afford to throw money away. I think AOL is taking advantage of people and It is making me anxious, angry and resentful of what they are trying to do to me. The account is under my husband's e-mail address (rdoug48440@aol.com, but the AOL Assist was paid for with my credit card.