LOST A CUSTOMER
I am a verizon email now aol customer. Called for assistance due to the issue with having my Mac mail receiving my verizon AOL emails. I've been dealing with this for two days. Finally called AOL customer service and spoke to Joe. He took my name and email then listened to what I had to say. Next thing I know he tried to sell me technical support for $14.95. I just needed him to help me log in. AOL is doing this on purpose to sell their services. I am knowledgable with the computer and tried the port settings and server settings AOL recommends in order to migrate my email to my mac mail. As for Joe I said thanks but no thanks and told him I will be leaving AOL. Terrible service and company.
Maria
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We would like to have one of our Mail Support agents look more into this. Please reach out to them at: aolmailquestions@aol.com