Can't enter comments into News articles on AOL Web Site.
I was working with tech support and their solution to my problem was to submit it to the customer feedback. So here we go:
I am logged into aol and was trying to comment on an article. after entering in my comments I noticed a blue button that said "Log In", I was already logged in but I clicked the button any way. That closed the comments including my new comment and sent me to the top of the page. Several things were tried but nothing they asked me to do or anything they did when the accessed my PC fixed the problem.
List of thing I did:
- Refreshed the Browser
- Tried a different Browser
- Logged of and back on on my browser
- Cleared the browser history and cache
I am using a windows PC and Chrome browser, also tried MSIE.
I am a long time AOL user at least 35 years and it disappoints me when Tech Support can't even address an issue. Sadly I do not expect a response from you. Maybe I will be surprised.
DANIEL CULLEN
shared this idea
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Karen Pirozzi
commented
Same here! AOL tech support completely useless. It has been about 5 - 6 weeks for me losing the ability to comment. I can see at the top of the articles that X amount of comments have been made but when I click on that the comment option completely disappears.
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John Pidgeon
commented
My IP address has been targeted for the last 18 months. I put in a "hello" and my comment is immediately rejected as is the appeal. Please undo this.
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CARO BARRETT
commented
I can 'like' a comment but I can not respond to a comment. The error message is "your comment failed to publish. retry"................retry does not work
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Fort Nitro
commented
It can be really frustrating when you're trying to interact with news articles but can't leave comments or share your thoughts. Having a smooth, user-friendly experience is key to any online platform. This reminds me of how important it is to have the right team when tackling technical issues. I recently came across a helpful blog on LimeUp https://limeup.io/blog/hire-node-js-developers/ about hiringx developers. If you're ever working on improving website functionalities or facing issues like these, having skilled developers can make all the difference. Their expertise can help fioblems and enhance the overall user experience.
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Michele Rasmussen
commented
They REMOVE my comments from the GET GO. This has gone on FAR TOO LONG. I do have a right to FREEDOM of SPEECH. And I do pay for AOL. As long as I am paying for AOL, I have the right to comment on articles.
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IRWIN SCHULMAN
commented
henever I start typing a "comment" I can get in a few letters and then get disconnected. Is this a technical problem on AOL, or does some editor or bot simply dislike me?
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IRWIN SCHULMAN
commented
Whenever I start typing a "comment" I can get in a few letters and then get disconnected. Is this a technical problem on AOL, or does some editor or bot simply dislike me?
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S s
commented
I am signed in but AOL comment section acts as if I am not.
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DANIEL CULLEN
commented
This isn't an Idea it is a problem I am having. Technical Support sent me here and said I had to submit a feedback form to "you". I have a low sense of confidence that I will hear back from "you"...