Make the AOL logon simpler and easier
Every time I sign on to AOL, you make me go upstairs to my wife's computer, get a 6-digit code, go back downstairs and enter the code on my computer. I am 83 years old. Stairs are a big effort. Why can't I just enter my password, like I used to do? I have opted out of 2-factor verification. Why don't you respect my choice? If I enter my password, then please accept that it's me. I have only one computer, in one location, that I use to log on. If the network says the logon is from a different location, that means the network is giving you incorrect location information. (People tell me this is very common.) It does not mean that there is somebody at that location who knows my password.
Frank Rubin
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Frank Rubin
commented
I have resorted to staying logged into AOL all the time. This makes me feel very insecure. This feature is supposed to increase security, but it actually does the opposite.