AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
64 results found
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I hate your blue app
Your blue app ***. I want the old black and white only. Been an aol consumer for years and you really messed up. Again, I hate your blue app
102nd ranked -
102nd ranked
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You sent out messages that might as well have been in a foreign language. I guess I will have to see what happens at the end of October.
We're not all Computer savy. I can drive my car, but I can't begin to understand how to change oil, sparkplugs, brake fluid, etc. Think about it! I've stayed with AOL since the 90's, and have even paid for access all these years, even though I've been told by others I'm wasting my money. I've paid thinking you would take care of changes etc.
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stop sending me political ads!!!!!!
stop sending political ads
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I cant believe that you could not, no would not help my son upgrade his new cell number so he could reset his password UNLESS we PAID!
UNLESS YOUR IN THE BUSINESS OF LOSING CUSTOMERS YOU NEED TO LOOK AT YOUR POLICIES! I LEFT AOL PAID CUSTOMER BECAUSE YOU KEPT CHANGING AND CHANGING THINGS AND YOU LOST SOME IMPORTANT INFORMATION I NEEDED AND YOU ASSURED ME YOU WOULD RECOVER IT AND NEVER DID. SHAME ON YOU
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I HATE AOL!!!!!!!YOU GUYS ARE ********.
YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL
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Do you ever think it would be possible to actually get to a website when searching instead of going page to page to page.
Open up a particular website and you have 10 other site possibilities show up on the next page. Open one of those and your have more websites. Open one of those and you have more. You just never get to any usable website. You could easily spend an hour or more opening website after website that just yields more pages of websites.
It is truly an exhausting experience trying to get anywhere.102nd ranked -
Allow the "From" button work to alphabetize emails
I was always able to keep my emails down to a manageable number because it was easy to delete emails once they are alphabetized. Now the From button does nothing.
Rita102nd ranked -
Should be able to search. I delete emails in Outlook & they get sent to me again. Getting 2 copies of each email
make help searchable
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Your favorites search is good, but would be better if the search results where the URL was found in my list.
Your favorites list search is good, but would be better if the search results indicated where in the URL list my search result was found.
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functionality problem
What the **** does "Disallowed Key Characters" mean? I clicked on a link from Nortons several times and got this message, and after several attempts, was still unsuccessful!!!
172nd ranked -
Stop scamming us with AOL tech problems we are then supposed to pay aol tech to fix
Get rid of these horrible ads. I would be a willing victim of AOL extortion and pay not to have them. I was a paid member until i got all those awful ads slowing my computer relentlessly. I now hate google and verizon and any company adverstis ing. Since paying a fee does not remove them....I stopped being a paying member. Then both my attach and insert functions stopped working. Aol creates a tech problem and then wants us to pay to have AOL tech fix it. Nice scam . Should be reproted I will research how to do that…
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Give local news on AOL Homepage Where It Says Local News
Ever since you got Yahoo to do your Local News on AOL Home Page I am NOT getting local news. You used to use a local newspaper or TV station for local News but today for instance I got Ohio News. Other days it is news for other parts of the United States,. I know Verizon now owns AOL and Yahoo but Yahoo is NOT giving LOCAL NEWS. I have written to you earlier about this but still getting news that is NOT LOCAL. Please correct this or get rid of LOCAL NEWS part of news page.
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172nd ranked
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It'd be real nice if it were easy to create a new screen name. All I can find is a list of them. :(
Give a link for changing/creating screen names.
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172nd ranked
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Your app ***
I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?
172nd ranked -
Shorter wait time for tech support
Have more technicians available
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172nd ranked
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Allow for bulk deletion of old emails such as by dates, year or number
Many of us have lots of old emails in our inbox (eg 20,000) . There needs to be a method of clearing out old emails either by year or by a date range . It is too tedious to delete old emails one at a time
172nd ranked
- Don't see your idea?