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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


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63 results found

  1. I have no idea but I did have a question...

    I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"

    3rd ranked

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    Gathering Feedback  ·  33 comments  ·  Admin →
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  2. go back to old aol

    go back to old aol in chat rooms an conversation rooms

    4th ranked

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    Gathering Feedback  ·  9 comments  ·  Admin →
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  3. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    7th ranked

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    Gathering Feedback  ·  1 comment  ·  Admin →
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  4. Email for help

    As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.

    8th ranked

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    Gathering Feedback  ·  3 comments  ·  Admin →
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  5. Your "help" line is useless. You need a way to have the customer write an email and send it, instead of making him go thru hundreds of FAQS

    11th ranked

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    Gathering Feedback  ·  7 comments  ·  Admin →
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  6. stop saying get help 24/7 when it cant be done when the office is closed dumb aol

    stop saying get help 24/7 because but cant be done when the office is closed. aol is dunb

    14th ranked

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    Gathering Feedback  ·  2 comments  ·  Admin →
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  7. Here is an idea. When people are contacting AOL about not being ale to log in make it easy to find an email that does not require logging i

    It is real simple provide a simple to find email address to email AOL about not being able to log in to AOL instead of requiring a person that cant log into AOL to log in to AOL or sit on hold for now at 18 and counting minutes listening to annoying chirpy music and a recorded voice apologizing.

    18th ranked

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    Gathering Feedback  ·  4 comments  ·  Admin →
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  8. go back to the old AOL having all kinds of problems with this new one

    19th ranked

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    Gathering Feedback  ·  0 comments  ·  Admin →
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  9. Your tech help is useless or actually non-existant

    19th ranked

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  10. stop showing me Biden Harris ad every time I open aol or Im leaving you

    Stop Showing Biden /Harris ad every time I open my aol.

    22nd ranked

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  11. my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!

    what good is help when there is none????????

    25th ranked

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  12. Help needs vamping up

    Key words in the help feature are not linking with other key words in the text. If you can't figure that one out, bite a bullet!

    25th ranked

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  13. Your news is reporting is biased . It disappoints many of your loyal Aol users :(

    Equal and balanced news would be appreciated by we loyal customers .

    29th ranked

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  14. Reporting articles as factually incorrect and requesting removal

    Provide a method to report an aggregated article for being factually incorrect and request it be removed.

    A recent article by Stephen Groves and aggregated by AOL is atrocious and filled with outright deception. It must be removed or AOL will start losing subscribers for failure to maintain at least the appearance of being neutral.

    32nd ranked

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  15. Use a different e-mail server.....I'm going to switch to Gmail.

    Your support and program have gone down hill and I'm no longer going to use it for my e-mails.

    32nd ranked

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  16. Stop sending me propaganda

    How can you say there is no voter fraud you treasonous ***** bags. Stop telling me there is no voter fraud when I can show you videos. Why were people not allowed to view ballots being entered. Why do we use machines that can be accessed by any country in the world. Don't spit down my back and tell me it's raining.

    32nd ranked

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  17. Get those **** ads off. I don't pay you to flood my screen with your garbage

    Get that **** off my screen

    32nd ranked

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  18. GET PEOPLE THAT SPEAK ENGLISH!!!!!!!!

    32nd ranked

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  19. I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!

    horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!

    32nd ranked

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  20. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

    32nd ranked

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