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How can we improve AOL Help?

← AOL Help

Use humans when the robot fails. Sometimes AOL fails to create a new line with the [Enter] key, but the help robot couldn't recognize that,

When the automated help system consistently fails to help, allow the customer to speak with a human.

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CHARLES GASTON shared this idea  ·   ·  Report…  ·  Admin →
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  • CHARLES GASTON commented  ·   ·  Report

    I can't tell that anything is being done to fix the horrible mess recently made of AOL.

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