AOL Subscriptions and Plans
31 results found
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AARP
I want the benefit of AARP but my account ended and is not being renewed. Your customer service is very bad. I have called repeatedly but nobody calls me back. My plan cost includes these benefits but I am not getting them.
Thank you for your patience while we reviewed your feedback.
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
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Why does this say ------ WELCOME TO LIFE LOCK at first THEN BELOW that........it says CREATE AN ACCOUNT ? I do have LIFE LOCK ....
Why does this say ------
WELCOME TO LIFE LOCK at firstTHEN BELOW that........it says
CREATE AN ACCOUNT ?I do have LIFE LOCK .... but your message below
is VERY CONFUSING.-- Bruce Potter
If you are a returning customer, select I am a returning customer and click Continue. If requested, sign in with your Username or Email and Password.
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I can't enroll in reputation defender why not?
i can't enroll in reputation defender why not?
Please check this article for more information: https://help.aol.com/articles/reputationdefender-faqs
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Thank you for submitting your feedback. Unfortunately, we are not sure what your comments were about and are unable to properly action your feedback. Could you please provide a bit more detail for us on what you’re commenting on? Thank you so much, and have a great day!
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Everything is so small, it’s hard to navigate.
Make everything larger
You can make the text size larger on web pages you are viewing by changing some settings in the browser. This is particularly useful for users with visual impairments and those who struggle to read smaller text.
This guide explains how to make text larger in Google Chrome.
Press ‘cmd’ + ‘,’ to select ‘Settings’ represented by the ‘Menu’ icon,
Using the mouse
Click on ‘-‘ to zoom out
Click on ‘100%’ to return to default size
Click on ‘+’ to zoom inUsing the keyboard press:
‘Cmd’ + ‘+’ (plus) to zoom in
‘Cmd’ + ‘-‘ (minus) to zoom out
‘Cmd’ + ‘0’ to return to default sizeTo permanently increase the font size for your browser
Press ‘cmd’ + ‘,’ to select ‘Settings’ represented by the ‘Menu’ icon
Once the settings tab is open, ‘Tab’ to the search box and type ‘Font’ and you will see Font Size… -
Private Wi-Fi is not optimized for Mac. Can it be upgraded ??
Upgrade Private Wi-Fi to work with new edition of Mac (Catalina).
Learn how to take advantage of PRIVATE WiFi benefits through an AOL Premium Subscription: https://help.aol.com/articles/private-wifi-faqs
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Photobucket
are you going to give us another photo storage for free, how can I retrieve my Photos from Photobucket
Your photos and videos will remain in Photobucket. Members will be moved to a standard free Photobucket plan after September 30, 2019. The plan includes up to 250 photos or 2.5GB of storage. Note: This site may not have a photo download function. Learn more here: https://help.aol.com/articles/photobucket-by-aol-has-been-discontinued
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Make it easier to cancel services. Chat was of 0% help. Your website is flooded with plans and sales pitches. All I want to do is cancel!
Make it easier to cancel services. Chat was of 0% help. Your website is flooded with plans and sales pitches. All I want to do is cancel!
Please follow this article to find out how to cancel your services: https://help.aol.com/articles/account-management-cancel-or-reactivate-your-aol-account
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I have tried using HELP. I want to change my plan and it keeps instructing me to go to "manage my services/subscription" but DOES NOT tell
TELLING PEOPLE HOW TO GET TO THE MENU!!!
For immediate assistance, please call the AOL Billing Team at 1-800-827-6364 Monday – Friday (8 AM to 1 AM ET,) and Saturday (8 AM and 10 PM ET.)
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the products that I have not activated do they a cost or are they free? if not how do I identify?
the products that I have not activated do they a cost or are they free? if not how do I identify?
Thank you for your interest, you can view and activate your benefits with no charges. To learn more about, manage or activate your available benefits, check out your MyBenefits Dashboard by signing on with your primary, master username at https://mybenefits.aol.com/.
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I dont want this ****! How do I bypass?
I HAD to change my password-YOU FORCED ME TO!!! You really are a Pain in the *!! No I don't want your benefits! Get me the * out of this!
Please contact our phone support representatives at the following number: 800-300-5017, Monday – Friday (8 AM – 1 AM ET,) and Saturday (8 AM – 10 PM ET.).
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