Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!
I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.
I apparently clicked one System Mechanic trial, did not specifically ask to continue, now I've been charged, it is not in my list of AOL apps I can use - or even subscribe to so - will I continue to get billed or worse, just have it added to my monthly bill. This looks like shady dealings by AOL - one more reason that I should move on.
I agree with Anonymous, it seems like some kind of stall tactic. I will keep trying! I hope I don't have to change my debit card over it!
oh, it is even more worse than that. I want to cancel my entire aol account that I've had since 1996 and have been led through some bizarre maze. Then I found out Verizon bought aol. So, THEN, I decided to rethink the phone and tv agreement I have with Verizon. I am so sick of Verizon - this one pushed me over the edge.
Oh, It is worse than that, My card got canceled because of one of the advertisers on Aol and that canceled System Mechanic.
System Mechanic then hung my machine. Ctrl/Alt/Delete was my only way out.
I am ****** and after almost 20 years with AOL, I'm done.
Besides, why would I pay for the intense advertising.
AOL, fix this or I am gone.
Winifred seals commented
as of April 23 I did not want anything but system mech. and have tried over and over to update and pay for system mech. only. Update my account and I will up date my credit card.