I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.

LACK OF RESPONSE TO CUSTOMERS.

You need to fire 100% of all leadership at your organization and get folks that actually know how to run a company in charge. Otherwise, you folks are gonna go away.

I agree with ALL the complaints listed! Ever since VERIZON took over AOL has become a loser! Any REAL service that AOL offers cost something. What I pay for is really NOTHING!

block ads on my paid account or good bye

Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
We have been paying for years, for nothing.
Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.

Have a section for cancellation of programs.

I have been having a Mailer-Daemon problem since last summer. AOL has not fixed it. My email is being rejected and they said AOL was sending them phishing emails and marketing. They quarantined my AOL Emails.my AOL anymore. I pay $17.95 per month. FOR WHAT? Fix Mailer-Daomon issue please. Why are we paying clients at AOL? GMail is free.

Paying subscribers should have bypass for bews stories ithout constantly hitting Next Page

Make it easier

Example;ou will say download free.Does that mean the download is free then a cost to use it starts is is the use going to be free? Another is in the package offerings it said not offered in US andd Canada. I am in the US so why give that info and why cannot i get it when you state its in my package free.Confusing even to a college grad ,English major.

Give 50% discount on Verizon's basic $30/month wireless plan, for old, loyal AOL members (Boomers) with flip phones. If Consumer Cellular can offer $15 plans, why not AOL and Verizon?

I will remove all of my business from AOL dating back over two decades.

Really, this is such a drain on your f ing profits?

you won’t have to worry about mine any more.

I have your ad regarding free check on my speed. This computer is perfect....TELL ME HOW TO GET RID OF THIS PAGE.....YOUR PHONE NUMBER DID NO GOOD....MECHANICAL VOICE SPEAKS THEN HANGS UP. tHIS IS WHAT MAKES ME HATE ANY COMPANY,,,,,***

Increase your browser speed levels, AOL GOLD is now like using a dial up program. Moreover, I have to switch to Internet Explorer to print cashed checks, something I was able to do in the past. Seems the other internet browsers are improving service; AOL is regressing, and I'm paying $4.99 a month for **** poor service.

in my mind you could improve one heck of a lot by not being so anti-Trump in all your stuff.

stop making it harder to use, havent you lost enough users?

During this world wide plague & unemployment, AOL shouldn't be charging for anything.