2nd rankedGathering Feedback · 18 comments · AOL Subscriptions and Plans · Flag idea as inappropriate… · Admin →
An error occurred while saving the commentEric Caruso commented
I was basically "railroaded" TWICE by two different 'agents' into 'trying the free trial' and I did not get to use the service within that 30 day period because I had more important things to 'do with my life than hanging the phone waiting for support either by Chat or phone for several hours (and I also got tossed around to different departments because of a ***** up with AOL a moth or two ago and it happened to have deleted my email for several months back!
So I decided to try the program out and cannot find anything in my "Members Benefits" to download the program. When I type in "SM" I am taken to a web page that shows downloads for the programs up to $50.00 or so.I tried to go through "Chat" which is a joke on AOL since it takes hours to get someone to respond and I am not paying whatever the cost is for 24-7 phone support, because I would probably be on the phone with them for long periods of time.