AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
51 commentsComments are closed
Kay Fulgham commented
Go back to the older version so I can play
Karen Trizano commented
Fix Solitaire so that the game doesn't keep freezing. This is an ongoing complaint among all the players.
I have played JUST WORDS on aol for a long time! Lately, however, I keep having problems. When I drag letters to the board, I get another screen along side of the original screen. I have a lot of trouble "dropping" the letters where they belong (seems to run very slow) and sometimes when I do make a play, I don't get enough letters from the reserve to equal the letters I just played. This has become VERY FRUSTRATING to me! I guess I'm going to have to give up playing this game. :-(
paul chaffin commented
just fix the games
There has been a problem now for 8 days, please fix. I have reported numerous times.
Brenda Spencer commented
A relaxing moment with games and game play is interrupted with" so the page is reloading." This happens with the game Just Words, Often.Can this game be played without Errors?
Score, points and Players names not showing
Gail Wilmoth commented
Just very unhappy. Would apppreciate some help. Other than being told "sorry".
Gail Wilmoth commented
Why can't I be helped? Been told is a "glitch". I pay now for AOL that I had free for years. I have friends that are in game now with no problems showing Players Online and are in chatroom. This is very frustrating. Am very disappointed.
How come the screen comes black every 5 seconds,,,,
NEVER had these problems with Windows7, especially with Just Words. Board freezes, jams, letters won't move...what is going on????
Games not working again
Fix Just Words
Screen come all black very very often
How come screen come black for couple second every 5 or 10 second ??????????
Going to this feedback forum to request assistance.
BINGO FREEZES EVERY TIME IT GOES TO COMMERCIAL. PLEASE FIX ASAP. VERY AGGRAVATING THANK YOU
not an idea, a request
It'**** an idea, it's a request.