AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
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Anonymous commented
Word Chuck game board won't load. I'm a computer expert..cache/cookies etc. cleared. Chrome Mac Os Flash all up to date. This is only happening on Word Chuck-I have not been able to play for four days. Please help.
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fliper716 @aol.com commented
Wish I could give an idea or solution. With gaming technology proficient as it is today, why can't AOL/Masque get it right? Continuously there are problems that arise....from chat issues to timing issues. Now for the last 2 days can not connect to games at all. It would be helpful to provide some explanation if/when the site is down. So, I suppose, a suggestion would be to hire a gaming company with expert ability.
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DEBORAH LIPPNER commented
aol log in for aol.com and aol.com/games not loading
aol games shows I am logged in in chat but receive message that computer cannot connect to games retrying - -
DEBORAH LIPPNER commented
getting no window to log in for games or games will not load
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Lori commented
Canasta for 2 gives 2 other players (computer) cards from the deck and once the deck is empty, there are no moves available. I cant discard or place any cards.
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Bill commented
I can only play against robots
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EZRA commented
Your games site is turning into a piece of ****, No games working half the time. Your sponsors are getting ripped off by YOU
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Anonymous commented
fix the game Hearts - black screen and cannot see game
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Anonymous commented
spades game won't load please fix it
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Robert Depaolo commented
FIX THE BLACK SCREEN IN HEARTS
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Robert Depaolo commented
WHEN are you going to fix this?????
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Anonymous commented
no chat while playing 5 card draw poker
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Ray commented
Can't get the game to start! Why can't I play pinochle?
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Anonymous commented
SPADES WONT LOAD
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Anonymous commented
spades won't load
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Joe commented
FIX the problem!!!
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Anonymous commented
fix the extry bids in spades it showing a bid before and after it done
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Anonymous commented
Need a chat help page.
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Robert Depaolo commented
i get a black screen when i click to enter a room from lobby
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Robert Depaolo commented
i get a black screen when i click to enter a room from lobby