AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
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Anonymous commented
I can't sit at any Spades or Hearts tables anymore - 3 days now. It just shows me the Masque Publishing Screen. Many people are having issues.
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Anonymous commented
Please fix
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TOM commented
please fix it
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Anonymous commented
maybe aol is checking chat for abusive language, etc. lol! that'll be the day!
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Anonymous commented
fix it
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Don commented
Fix pinochle it was working fine up to the 14th of Nov, now it is unplayable
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Anonymous commented
all i get is white screen already refreshed several times
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DONALD WESTLEIN commented
my 21 game loads but only shows a big black square where game is supposed to be
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Anonymous commented
adobe flash player 11
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Scott commented
Chat not working
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PAUL CHAFFIN commented
FIX VIDEO POKER
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fonfon134 commented
You realy have problem with your site ...I play with other site and no problems
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Claire Donitz commented
cannot get totals on my classic: solitaire game
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j, pergola commented
Help please....5 card draw High Stakes takes me to low steaks
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[Deleted User] commented
take a look at any time , and scroll thriugh the lobby chat.
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STEVE SCHWEIZER commented
fix the Masque games - they constantly freeze up during the ad intermissions. Only option then is to restart the game - and that takes upwards of 10-15 attempts because the first ad freezes up there as well.
If I go directly to the Masque site, there are no problems or game freezes. SO --- THE PROBLEM IS WITH YOU, AOL !!!! FIX IT !!!! -
Larry King commented
fix the dices in backgammon
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raebeme commented
fix the game
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Anonymous commented
trying to find a player but it won't let me ,says person not found
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Jean Smith commented
Hello why spades 3d version no longer works. It is advertised that we can play the 3D Version. But it never loads, Is there something I am doing wrong.