AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
295 commentsComments are closed
Marcella Fost commented
pch games run slow
Judy Koehler commented
When a ad comes on most everyone gets booted from the table and when we come back the score is on 0 and we have to start all over again. Do something about this, it never used to happen. We want to play but it get so frustrating.
games are not loading
Pauline Sheridan commented
Cannot connect to Just Words. Play this game every day but today won't let me.
cannot connect to aol games such as Texas Holdem and Wordplay even though I did these daily until last week.
When I click on them they just keep buffering with message saying I will be connected after ad.
Marcia Reisinger commented
The Just Word game should be the regular size board. Why does it move when you try to place a letter on it, Fix it or get rid of it. It's too frustrating.
When starting a game, it says game will start when the ad has played, but it doesn't start, there's just a white spinning circle on a blackground. It
would be nice to have you fix that asap. We keep trying but it doesn't stop the spinning. Please take a look at this. Thank you.
Unable to play games. The site locks up. This is on different devices, so we don't think it's a browser issue, more an issue with your website.
Are you able to fix this? Many thanks.
Maintain your games daily
Goes really slow and the screen goes white then kicks me out of the game. Happening so often. AOL Representative already fixed my AOL Desktop Gold. Why is it still happening on the 6 cards fast Bingo game?
we keep getting this pop-up when we try to play the games.
"An embedded page at fun games.com says,
you player profile is temporarily unavailable. you will be signed in as a guest for this session."
but we aren't even signed is as a guest, just keep getting the same message. this has been going on for about an hour or more..
I want my games back
fix the games they do not open. I have notified you before of this issue. Please fix