AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
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Anonymous commented
Please help me get to bingo and pinochle so that I can play them without it saying Bad Request when I go to play bingo and pinochle
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privatetreaty2 Morris commented
get Bad Request when tring to get in games helo please
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Bzer commented
Hi I'm unable to connect to poker texas hold'em limit message connecting to server, but game won't open up.
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kathy shelton commented
get bad request when i try to go play on aol games . com
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kathy shelton commented
help
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Carla Willis commented
https://www.aol.com/games/play/masque-publishing/bingo/ ( Been playing this game for a long period of time and then suddenly wasnt able to load the game. Already did the following TS to resolve the problem but still persist. already called Tech SUpport and was advised again by their Senior Tech SUpport to submit/report an issue again while the level 1 tech is on the session. related case number 11106705.
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Anonymous commented
"your computer could not connect to game"
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Anonymous commented
none of your games will load
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Anonymous commented
spades won't load been this way a month already FIX IT
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Anonymous commented
can somebody fix this??
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Anonymous commented
i can sign in to 7 card texas holdem t th game won't connect
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Anonymous commented
I select the game, I watch the ads and then a blank screen
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Anonymous commented
it's been a month! fix it already!
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matt commented
will not let me play in game
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Curtis Paggett commented
cant get the games to play I get a message that my computer cant connect to the games. this is a problem that started 12/09/2019
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William commented
Your Texas No Limit Holdem Game won't load
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Robert L Collins III commented
There is no Problem loging On, But my games dont open
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Anonymous commented
cant connect to a table at myleague world series of players comes up that it cant connect cant get to a table i see table but the box to play is grey so you cant open it to play
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Bernard commented
texas poker hold'em not loading server issue.
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Anonymous commented
see above. please help. all trouble shooting completed. ty.