AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11790 results found
-
why is it that I constantly block spam email addresses yet I keep getting more emails in my spam folder from the same senders?
If my company can block spam, why can't AOL???
4645th ranked -
ADG
i'm having trouble with AOL opening items--I get a "access denied warning and can go no further. have tried your AOL help and we can't seem to fix the problem error 138
4645th ranked -
Get rid of pop-up that says how many mail items I just selected. It blocks the delete button
Very annoying. I normally select all the mail I want to delete and then press the delete button. But now there is a pop-up that says how many items I just selected (which I don't need) and it blocks the delete button (which I do need). super annoying, totally unnecessary, and a waste of time. Get rid of it, or at least move it to a different location
4645th ranked -
Ads and News Stories
Your AOL carousel is full of advertisements and products, food and "how-to's" now. Actual news stories local (U.S.) and international would attract more people to your search engine. I'm tired of it and only use AOL for email now.
4645th ranked -
what 2 things?
what two things?
4645th ranked -
4645th ranked
-
Blocking Iphone AOL mail access under false pretenses -disregard for users medical and other emergencies
May 26, 2025 AOL blocked my phone access under false pretenses endangering my medical and other emergencies. Although AOL claims I did too many attempts to access Iphone email, I did only 2 attemts (one incorrect typo and another correct). Yet based on this blatant lie, my access was blocked for 24 hrs? Is this racism do not like French, Turkish or Russian speaking customers? Is there a rule against having email on Iphone on the go and on a laptop for those which prefer larger screen? Any consideration for users needs?
4645th ranked -
Stop your incessant interruption of my viewing with your "request" that I turn off my ad blocker. It is making your site almost unusable.
Stop your incessant interruption of my viewing with your "request" that I turn off my ad blocker. It is making your site almost unusable.
4645th ranked -
Prevent SCAMs from showing in the banner of my email
I keep getting phising scams in the banner bar. Most recently it has been over and over again that my cloud storage is full. You should be able to protect us from such obvious scams
1695th ranked -
passkey password requirement on Mac is annoying
When signing into AOL using Passkeys on my Mac, I am prompted to enter my full Mac password instead of using Touch ID. This reduces the convenience and feels redundant, especially when the same Passkey login on iPhone/iPad uses Face ID or Touch ID smoothly.
Please consider updating AOL’s passkey implementation to fully support biometric-only authentication where supported by the OS. This would align AOL with best-in-class login experiences.4645th ranked -
Turn off multiple accounts on sign-in
Since you will not accept direct emails, I am composing this in lieu of not being sure HOW I can send it until I get to that point of sending it. I’ve been ignoring the opening pleas for disabling your Ad blocker, but the current situation of having account names visible upon signing on has push me to the point of addressing these issues.
One, it is not personal….I don’t want to see anyone’s ads. As far as I am concerned they are an annoyance! If “I” want, “I” will search, I don’t need them shoved down my throat every…
4645th ranked -
Remove Ads that claim 11% and 12% interest for CDs
Remove Ads that claim 11% and 12% interest for CDs. This is misinformation!
4645th ranked -
Put it back the way it was
I can hardly read my emails now. I hate the new look
4645th ranked -
fix sign in keep getting start over
fix sign in keep getting start over
11529th ranked -
aol news feed on homepage is now 8 stories
what happened to the stories that you scroll to see what stories you have posted they are now gone? and the stories are only ads
4645th ranked -
aol news feed on homepage is now 8 stories and they are nothing but ads
what happened to the stories that you scroll to see what stories you have posted they are now gone?
4645th ranked -
Having difficulty accessing all apps on the email page (ie new mail, deleted files, spam etc). Refesh continues to run at this time.
Provide immediate feedback when I enter the email options. confirm reciept.
4645th ranked -
Fix your links on the Manage Subscriptions page so we can actually click them - Specifically the change plan link.
Please fix the links on your Manage Subscriptions page. The links on the right hand side of the page under Useful Links are not useful...they don't even work. I have been trying to change my plan, but I can't because it keeps sending me in a loop. Customer service wants me to call, but it would be so much easier and less time-consuming for all of us if you would just fix the links. Thanks
4645th ranked -
Fix the sign in
I keep getting "We can’t sign you in right now. Please try again in a while". This is a regularly reoccurring problem that needs to be addressed by the dream team that created it.
4645th ranked -
Emails seen as read issue
New emails is being tag as read and go straight to old mail instead of new mail and cannot send group or "CC" email to other contacts.
4645th ranked
- Don't see your idea?