AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2569 results found
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Restore the comments section in the news feeds.
AOL isn't allowing comments in the news.
38th ranked -
Comments Issue
Unable to add or see comments on Articles/News
105th ranked -
Improve Article Comments Notifications... not working
Article comments notifications NOT working for a week now. The icon shows notifications are there but when the icon is clicked to see notifications, nothing shows up. Why have a comment section is readers cannot participate in discussions. Will someone fix this already.
132nd ranked -
Problem with Bell Icon Notification for Likes and/or Replies on News Article Comments
There's been an ongoing issue, of late, with the Bell Icon notifications for "Likes" and/or "Replies" to comments made on AOL's news articles. The number will momentarily appear above the icon, but when you click on it...NOTHING new (bold print) in the pop-up list of notifications. In order to discern what was said, had to go to account listings and GUESS at what article I commented on. Why, you ask? Because there's also a glitch with the word POSTED not appearing (which won't permit you to click & go automatically to your comment). Nor is there a pic or headline…
183rd ranked -
Technical issues within articles
Notifications not working in the article section for several days. It doesn't seem anyone is addressing the issue. What is the point of the comment section if one cannot interact?
183rd ranked -
When i try to see a full story, it eill mot appear and i receive an error messsge
When i click on a story title to see the rest of the article, I receive an error message. I have to uninstall AOL, and then I have to reinstall AOL. This lasts for one day. It would be nice if AOL would call me back to let me know that the problem has been fixed, but AOL evidently does not provide excellent customer service. However, AOL will gladly take my money when I pay my bill.
2770th ranked -
Stories not in sync with headline. Page have to be refresh to reload, often!
What is going on with AOL stories, Headlines and stories are not in sync. Have refresh after reading story to get the page to reload.
4922nd ranked -
Unwanted Tracking
Remove Tracking from News Videos, my DuckDuckGo blocks tracking when trying to watch videos there
4922nd ranked -
Why am I suddenly getting the following message when trying to view photos or videos in your news page ? This content is not available due
Why am I getting this message when trying to view photos or videos in your news page ? This content is not available due to your privacy preferences.
Update your settings here to see it.Tried following that link didn't see any setting pertant, even tried changing every setting, still same stupid message !4922nd ranked -
Banner Text For News Items Missing on Firefox, have to hit F5 key 4 times for text to appear. What is causing this?
About a couple of weeks ago, I noticed that the text next to the news banners was somehow gone. I am using Firefox and if I hit the F5 key usually 4 times the text will appear. What is causing this? This is the first time I have experienced this problem but it is still happening when I call up my home page AOL.COM Why does hitting the F5 key 4 times suddenly fix the problem? Any ideas of what is causing this?
2770th ranked -
Fix the problem with the Comments section
I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).
1793rd ranked -
stop with the Harris ads they are very offensive
stop with the Harris ads they are extremely offensive
33rd ranked -
Improve performance of the Ads shown on AOL pages by using image-only vs interactive videos - they are resource hogs
The interactive video ads are resource hogs and cause perpetual Wait messages or total non-response and page and computer lock-up. I need to constantly run the optimization utility to free up space or, when totally locked-up, force machine crash-type shut down of my computer and the reboot. This is not at all anything remotely close to being but user-friendly.
4922nd ranked -
Stop incorporating Yahoo news pages when checking comments
EVERYONE REALIZES THAT YAHOO IS RUNNING AOL; BUT STOP INSERTING ITS PAGE(S) INTO THE EXISTING AOL FORMAT. WHEN TRYING TO VIEW LIKES OR REPLIES TO POSTS IN THE COMMENT SECTION OF A NEWS ARTICLE, WHEN YOU CLICK ON THE BELL ICON & THE RESPONSES, SOMETIMES RATHER THAN BRING UP YOUR POST, REPLIES, THUMBS UP &/OR DOWN...IT TRANSFERS YOU TO THE SAME STORY ON A YAHOO PAGE WITH DIFFERENT COMMENTS (SAYING YOU HAVE TO LOG IN). IF YOUR INTENTIONS ARE TO EVENTUALLY COMBINE THE TWO COMPANIES, YOU NEED TO GIVE PEOPLE A HEADS UP SO THEY CAN DECIDE IF THEY WANT…
4922nd ranked -
Fix the rejection issue that I am experiencing
All my posts are rejected, when I appeal, my appeals are denied. My posts are respectful, truthful, and verifiable with no curse words or misspelled words. When I reported the issue to you customer service via chat, they sent me to this feedback forum to fix the issue. It is very annoying and as a dues paying customer, if it is not addressed soon, I will stop paying for my AOL service. I can get bad service for free.
2770th ranked -
Please fix text messages on news banner, it is blank
About a month or so ago, the text that accompanies the news items is blank. I am using Firefox and have tried other browsers to try to isolate the problem. The problem is common to all the browsers, the text is missing from the news articles and the only work around is to hit the F5 refresh key exactly 4 times and magically the text appears.
Is AOL aware of this problem and if so when will it be fixed? It's a really weird problem in that using the F5 key exactly 4 times will start showing the text next…
4922nd ranked -
Correction Needed: Parade Article by Lauren Wellbank Misidentifies SSI
The article repeatedly refers to SSI as “Social Security Income.”
This is incorrect and misleading.SSI stands for Supplemental Security Income.
It is a needs‑based welfare program for low‑income elderly, blind, or disabled individuals.
It is not Social Security retirement, and it is not funded by Social Security payroll taxes.The article repeatedly refers to SSI as “Social Security Income.” This is incorrect and misleading.
SSI stands for 'Supplemental Security Income.'
By mislabeling SSI as “Social Security Income,” the article implies that the proposed rule change affects Social Security retirement beneficiaries, which is false and unnecessarily alarming to readers.
Please…4922nd ranked -
NO MORE **** ON SPAM/IN BOX!!!!!!!!!!!!!
I submitted my complaint about NO MORE *.............and because of that.....aol TRIPPLED THE * POSTS!!!!!!!!!!!!!! why?????????????
4922nd ranked -
Notifications not working in articles
In AOL articles, my notifications are showing I have notifications but when I click on the icon I get a message saying, "No Notifications Yet - start interacting with others and your inbox will be full in no time" This has been going on for 2 days. This is not the first time this has happened. Why does this happen and how can it be fixed?
647th ranked -
Poor choice of 'news' articles
Your choice of headlines/articles is not appreciated. Too many nearly naked women and not enough news. Tabloid style clickbait is unfortunate. Yahoo isn't great but, it's better. Get your heads out of the gutter.
4922nd ranked
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