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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

1324 results found

  1. Old format PLEASE cannot forward reply this format is unuseable!!

    hate new format it does not work ,who was on drugs for this design.

    470th ranked

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  2. Hello. I'm getting used to the new email format. But I have an idea.

    Is there a way you could include a number up top of the screen that tells you how many emails you have in your inbox? Not just how many UNREAD emails, but how many emails altogether in your inbox. The old version used to have that and it was very helpful. It lets me know when I should start deleting emails. Could you think about it? Thanks!

    2175th ranked

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  3. bring back my old AOL = new one sucks big time

    bring back my old AOL = new one sucks big time

    219th ranked

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  4. ******** AOL

    ******** AOL

    3953rd ranked

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  5. Mail isn’t working properly

    Why doesn’t AOL allow you to scroll down far enough to reply to mail? It scrolls down so you can sometimes write the reply but not far enough to push Send. It’s been this way for at least a couple weeks and is annoying.

    2175th ranked

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  6. Go back to the previous format. Looking back over the previous feedback comments I think this is the general consensus. It is too busy.

    This new format is terrible. Too busy, not easy to navigate. Why mess with a format that has worked for years. Give us back the previous format ASAP.

    219th ranked

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  7. Go back to the old mail system. If I have to learn something new I will use outlook like the rest of the world. I can't stand the new email.

    give us a choice. New or old email format. New email stinks. Where is my calendar? If I have to learn something new I will switch to Outlook. much better than the new one. How do I back up my old email so I can switch?

    385th ranked

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  8. 328th ranked

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  9. The only good feature of the new email format is the right screen arrow to hide an ad!

    Why is the send button now at the bottom of the screen? Spacing on the new emails is distracting and wastes space.
    We were fine with the old format!

    980th ranked

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  10. Is there a reason every article I click on comes back with a blank screen, except for the word Unauthorized in the top left corner?

    Is there a reason every article I click on comes back with a blank screen, except for the word Unauthorized in the upper left hand corner?

    2175th ranked

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  11. get rid of the pop ups when trying to read a news article or I will stop paying my monthly gold member fee and leave aol

    get rid of the pop ups when trying to read a news article or I will stop paying my monthly gold member fee and leave aol

    10026th ranked

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  12. I really don't care about leaving messages and your editorial board. What I DO care about, though, is the mail. Return it to the way it was

    You changed the mail WITHOUT asking your customers if they wanted the changes. Well, maybe we didn't want this "wonderful change". Why not? BECAUSE IT SUCKS!!!! I truly don't care about your editorial board, but, when something is working well, then leave it alone. This new email is horrendous. Go back to the way it was just this past weekend.

    2175th ranked

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  13. I NEVER wanted AOL mail to be changed. YOU changed it---without my permission. Or even asking me. Return my AOL mail. Pronto!!!!

    I never wanted AOL mail to be changed. AOL changed it----without my permission or asking me. I want the AOL mail that I've enjoyed for years returned IMMEDIATELY!!!!

    115th ranked

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  14. I hate the new mail format. Please switch it back!

    This new email format is terrible. I hate it.

    59th ranked

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  15. Get rid of your leftist agenda and fire the commies on your staff, it's tiresome to read your stories.

    Get rid of your leftist agenda and fire the commies on your staff, it's tiresome to read your stories

    3953rd ranked

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  16. AOL NOW does NOT allow people to return to "Classic Email" interface. Can't find my Calendar which tracks important events.

    Previously - YESTERDAY - there was an option to return to "Classic AOL". No more.
    BUT NOW I cannot access my Calendar which documents in ONE PLACE Booster shots, Covid tests, Reminders, LIFE Events. Guess I am expendable AND of NO consequence.

    But BEST of ALL is that there is no way to CONTACT Upper Mgmt and the BOD to express dissatisfaction. Guess "They" are being led around/Managed by the Algorithmics who make all these changes for its - AI - own personal satisfaction.

    There used to be a Left column, a type of TOC. In included Email status -…

    133rd ranked

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  17. Get rid of your new format!!! "Mail" isn't even on the list for choices! I'm ready to go to gmail!!!

    Get rid of the new format! "Mail" isn't even on the list for choices! If it's doesn't change soon, I'm ready to drop AOL and go to Gmail!!!

    133rd ranked

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  18. 3953rd ranked

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  19. Give us a "heads up" when you change the software display(s)!!!!

    Stop changing the software access points without giving us a "HEADS UP" as to what you are doing. As for the "new" AOL mail system -- it SUCKS!!! I speak (type) from over 32 years of IT experience --- and your failures are getting worse every time you "FIX" something in the system.

    572nd ranked

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  20. enough about Trump - how about discussing Biden's problems with taking bridges, etc.

    enough about trump - how about covering bidens corruption

    3953rd ranked

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