"We can use the most popular feedback to make a positive change." No you are not.
Look at 99% of the feedback you are getting. You need to do something about your news media bias and what news stories you headline. This section is basically a paper shredder with a sign that says feedback on it. You obviously don't care about anyone's feeback. Otherwise you would have changed your news bias years ago. But it appears your customers wishes falls on deaf ears.