Comments Section Problems
AOL is rejecting comments that do not violate community standards. I believe that I have been targeted by AOL for censorship. AOL refuses to allow customers to speak to an AOL representative who can assist with resolving improper rejections. This is poor customer service as there should be a way to resolve a rejected comment complaint and AOL should be specific (highlight) what words within the comment are being deemed against community standards to allow the author an opportunity to correct the offensive word. Longtime AOL customer and this is POOR service.
Additionally, why do I have to search for my comment when someone replies to it? When I press on a Reply to my Comment I should be able to launch directly to it, but instead I have to scroll up and down for it.
And finally, WHY are there no comments allowed for some articles that are of national and international importance?