"Generate Password Unavailable"
I use Outlook iOS for my mail and in order to do so, AOL must generate a password for me. The password is unstable as i often have to input (and generate) a new one. For the past 5 days, this option is unavailable. This has happened before and i just had to wait. I called the helpline and they do not have an explanation or a reason why this happens and only tell me to wait. Why is this happening and why is it unstable in general. This is quite frustrating. I look forward to your reply and explanation.
Adam Hammerman
shared this idea
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DANA FALKENSTINE
commented
After doing research on this topic I guess I was lucky until a month ago. It has been a month now that I've not been able to reach AOL email from 3rd party apps. It is extremely frustrating and more than inconvenient when you use 3rd party apps for efficiency and are left with only a web browser interface with limited functionality. I've been checking in at least weekly with tech support. The latest I've been told is that it is fixed but limited users allowed. All of this is telling me I'm not important and AOL is not taking 3rd party app support seriously. I'm off to find an alternative mail provider!
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Dave B
commented
This option is still unavailable... Tech support is a paid service, so, they won't help. In fact, when I called tech support to let them know about this issue, they hung up on me.