Why censor and silence?
Apparently you have people in your employ that feel they have the right to censor and silence people as they see fit, not by your guidelines. I've posted here for years and have not recieved any communication of action against negative posts on my part but am now being silenced. I can read and see everything on your site, post comments, but are unable to reply to anybody. Replies appear highlighted as they should be for a second when I open them then disappear to another screen. If I respond to anybody negatively it's in a response that is justified with the reply given. Their words speak for themselves. But you choose to allow their negative attacks and subtle name calling which is what should be monitored.
Dave Keister commented
It's only a matter of time before your public silencing is made public and people like me report your actions of silencing. If this is not your intent, it seems it would not be an impossible task to correct.