email from senders in my address book is blocked
email from a sender at @live.co.uk to a @compuserve.com email address does not arrive. I can send to them, they cannot reply. There is of course, it seems, NO WAY AT ALL of dealing with this. or of notifying you. This is a travesty of "service". Its past time public utility standards of behaviour applied.
ASBeesley .
shared this idea
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ASBeesley .
commented
AOP HELP REPLIED AS FOLLOWS:
-- Forwarded message -----
From: no-reply+aol@feedback-poweredby.uservoice.com <no-reply+aol@feedback-poweredby.uservoice.com>
To: ASBeesley . <asbeesley@compuserve.com>
Sent: Tuesday, 15 April 2025 at 14:35:15 BST
Subject: AOL has updated the status of an idea you support.Hi
An idea you supported has a new status update!
NEW STATUS UPDATE
AOL Mail Norrin
Idea: email from a sender in my address book is blocked
No Status → Support Request
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I DO NOT USE TWITTER (ITS FOR TWITS) OR FACEBOOK (TOO DANGEROUS RE DATA THEFT) AND SEE NO REASON WHY AOL EMAIL SHOULD NOT BE USED FOR SUPPORT - THOUGH OF COURSE THERE WILL BE TIMES WHEN IT WILL NOT WORK AT ALL.
SO : THESE ARE THE HELP PAGES, I CANNOT SEE ANY WAY TO MAKE THEM WORK, AND THIS JUST ILLUSTRATES HOW FRUSTRATING AND IDIOTIC AOL'S SO-CALLED "SUPPORT" IS.