I always have an ad at the top of my in box. Currently, it is a Norton ad warning me that my subscription is expired and to renew immediately. When this ad appeared last month, I complained to Norton. The Norton rep says it is not theirs, and that they have complained to AOL without success. This ad is an obvious attempt to defraud AOL customers from their money! I called AOL support today and was told they do not control what is in the ads. If true, who does!??!