I have been with AOL since the beginning. Why do you think that is? Because the format was great! Easy to use, able to sort easily, etc. Now you've gone to this ****** format where I can only see a SINGLE line when I'm writing an email. I get that you are trying to make everyone pay by making the ads so much larger and intrusive, but all you are doing is driving us to GMAIL, which is still free.
IF you want people to continue using AOL, you need to change the format back and how about asking users before you make a big change like that? When looking at other posts here, I see that the majority are asking for the same thing. I guess we'll see if you actually read and respond to these posts.