Comment Approval...
First you send an email stating that "Your comment on AOL was published." Then, you pull it off & there's a "Hold on, your comment is waiting for approval" messaged above the original shaded comment. Well, which is it AOL? Your customers are so over the AI system you currently have in place. And frankly, we question whether anyone actually reads these Feedback posts. Not to mention the thousands of them sitting on this feed.
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CHERYL
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