Don't ever attach this to an email in my inbox:This message seems suspicious... It could be from a legitimate sender, but there’s a chance i
You will not EVER attach this message again to an email in my inbox. It is ALWAYS incorrect.
This message seems suspicious...
It could be from a legitimate sender, but there’s a chance it’s an attempt by a hacker to gain access to your system. Tap below to see a list of actions you can take.
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DAVID CRISWELL
commented
Title:
Fix false positive "suspicious message" warnings on outgoing user emails
Description:
AOL has a new security warning banner ("This message seems suspicious..."). It is appearing on many of the messages that I have sent myself!
AOL should not warn me that my own outgoing email is suspicious or potentially spoofed.
User Impacts:
1. It's insulting to users, to frame their own legitimate communications as a threat.
2. Receiving constant warnings on self-authored mail creates severe warning fatigue. When security alerts trigger on harmless outgoing mail, users learn to ignore security warnings entirely.
This would be easy to fix:
Just add basic identity checks to the detection engine (sender_id == current_user_id or folder == Sent) to suppress security warning banners on legitimate outgoing mail originating from the logged-in user.