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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12646 results found

  1. Mailbox Subfolder Issue

    Subfolder do not match between AOL and Mail apps and mail.aol.com.

    The issue happen whenever I create or rename a folder as subfolder under folder category.

    5029th ranked

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  2. The news feed on aol.com shows thepicture on the left but the text is blank on the right.

    About a few weeks ago I noticed that the news feed on the AOL.com homepage wasn't working. I see the pictures but the text is missing. The news feed does cycle through the stories and I can go forward and back to display the various news items but the text for all the items is missing. Is there a setting for this?

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  3. I am legally blind and lately it is getting harder and harder to get in to see my mail. You list several ways to send code I can't see .

    I am legally blind! Your recent changes have made getting in to see my mail difficult. You show several phone numbers for a code I can't see. You refer to a gmail address I don't very often. I use AOL, I do all my mail on AOL. I know there are security issues but can't there be a simpler way to sign in and see my mail. Craig

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  4. You could improve AOL by returning to original system format

    Your present format is DIFFICULT TO MANAGE, DIFFICULT TO SAVE MESSAGES (sometimes impossible), DIFFICULT TO READ, DIFFICULT TO IMPOSSIBLE TO TRANSFER TO MY CELL PHONE and your, so-called "HELP" phone number is a JOKE. As i have stated before, you HAD a viable and user friendly system in place (I speak of the ORIGINAL AOL FORMAT). In short, it worked! Now it does not. Thus, I believe you have gone INSANE.

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  5. I have an idea - stop harassing me on every comment. I'm not cursing, making sexual comments.

    I'm sick and tired of being "dinged" for every comment I make. At 71 years of age, I can well monitor my own words and I don't require anyone's review. This is harassment and I expect it to stop. My comment on Amal Clooney's short dress is nowhere near being offensive - so stop this ********.

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  6. Unsupported characters

    It is crazzzzzzyyyyyyyyyyyyy to not support apostrophes and hyphens in names and deem them as "special characters" in 2026. Why is my name displaying as O'Hare.

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  7. Problems

    when I move mail from the new mail folder to the folder files the email says it has moved..

    but the mail still stays in the new mail folder and will not leave the new mail floder? If I close aol app and turn off phone then turn phone on the mail will disappear??
    I can delete it but not move mail from new mail.

    I'm using a Samsung phone android operating system..
    this has been going on for 2+ weeks very frustrating?
    I have been with AOL since 1995 the dial up days.. please help..

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  8. I cannot access my benefits page.

    I have a subscription to this very same aol email account and representatives confirms it, but no matter how much I've tried, I cannot seem to access mybenefits.aol.com, or even the benefits link email my previous rep had sent.

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  9. 5029th ranked

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    0 comments  ·  Editorial  ·  Admin →
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  10. It is annoying that many incoming e-mails go directly into the "message deleted" file, and we never see or know of them.

    Make certain that all incoming, new e-mails go directly into the Inbox and not into the "deleted" e-mails, in a computer to whch only one person has access

    2836th ranked

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    1 comment  ·  Editorial  ·  Admin →
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  11. less CNN bs

    more balanced news

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  12. Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!

    Get rid of the GIANT AD at the tp of the home page. It's annoying!!!!!

    829th ranked

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  13. Stop changing my weather to Quincy WA!

    Why do you keep changing my location to Quincy Wa? I live on the east coast, not the west coast and I cannot make it stay with my real location.

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  14. 5029th ranked

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  15. 5029th ranked

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  16. Try being ProAmerica for once.

    Stop engaging in fake, sensational news and get back to real journalism.

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  17. People still use AOL?

    People still use AOL? AOL is from the year 2000!

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  18. I can't send emails or receive them from altusrm.com

    I can't send emails or receive them from altusrm.com

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  19. ALLOW COMMENTS. SHAMEFUL

    The fact that you do not allow comments is of concern. WHY? Each post has "0" comments BECAUSE YOU DO NOT ALLOW DISCUSSION. WHY? I have been with aol since its inception. Knew the creators in Encino. The decision not to allow comments is disgraceful. I'm outah here and will be crusading for others to leave with me. Is your organization leaning fascist? Shameful!

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    4 comments  ·  Editorial  ·  Admin →
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  20. I want to stop seeing Kamala Harris election Ads every time I close an email. I don't want to see this at all. Can it please be stopped?

    I want to stop seeing Kamala Harris election Ads every time I close an email. I don't want to see this at all. Can it please be stopped?

    39th ranked

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