AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11797 results found
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Very Poor Customer Technician Service.
My IPhone stopped receiving AOL mail so I asked an AOL Technician if he could fix the problem. He kept me on the phone for about 30 minutes and during that time he kept continuously attempting to sell me programs to prevent internet scams. I advised him the I am an 86 year old pensioner and I could not afford to pay for such programs. He then said that he would look into fixing my problem of not receiving aol emails and that he would call me back. He never fixed the problem and he never called me back. This…
4653rd ranked -
Drop new format and return to the old one.
The new format is not an improvment. Please return to the old format!!!
14th ranked -
comments on articles not downloading
The comments for the articles are not downloading. I enjoy participating in those debates but can no longer do so. Can you
2624th ranked -
Improve visual accessibility to message compose font in iPad aol app. Font size is too small and can’t be increased through IPad Accessibili
New Aol iPad app Accessibility Features are grossly inadequate. Composed font size is fixed and can’t be enlarged by the devise Accessibility Settings. TOTALLY too small for mildly sight impaired people. Does AOL still support the Handicapped population.
4653rd ranked -
Become transparent when reporting news..
Report the facts
4653rd ranked -
Stop censoring people
Every comment I make is censored, every comment. I can even say that's a great idea or what a beautiful outfit and I will get "that doesn't meet our community guidelines". How is that a hurtful comment? I have been with AOL for over 30 years and they have been censoring my every comment for 3 years now.
4653rd ranked -
Please for the love of whatver deity you subscribe to, proofread your healines before posting!
Can you please have someone proofread articles and headlines before posting them? I'll even do it, i have no life and spend most of my days reading anyway.
4653rd ranked -
do not randomly change my screen
My screen was changed today randomly. I lost old mail and new mail. I had to call tech support to change screen back and find both new and old mail
4653rd ranked -
ALLOW for specfying a FIXED FORMAT FONT for composing. Can only change the SIiZE and WEIGHT.
ALLOW for specfying a FIXED FORMAT FONT for composing. Can only change the SIiZE and WEIGHT. I often want a font that is NOT proportional --like for charts.
4653rd ranked -
Aol Seems to be employing the trolls on the site and it needs to stop. Art, Laura and some others do not show up in the notifications
These name callers can not be muted and reporting their violations of the rules gets no results I have noticed they do not show up in the notifications so I am wondering if they are employed By AOL and if that is true it is disgusting.
2624th ranked -
SOFTWARE ERROR add senders email address to address book does not work
In an email from a new sender
When you hover over, or right click, on the Senders email address,
there should be a facility to add to Address Book.
Nothing happens.This facility used to be available.
4653rd ranked -
Get Rid of your News Dept.
Your News Department is pathetic.
4653rd ranked -
Please remove Here’s What Could Happen to Your Money in Trump’s First 40 Days in Office
Please REMOVE "Here’s What Could Happen to Your Money in Trump’s First 40 Days in Office" it's been up there too long! I'm not sure what category it's in.
4653rd ranked -
The "NEW" & DOWNGraded version is HORRID-dont know why companies have this NASTY need to CHANGE whats NOT broken - and making it MORE diffi
KEEP the OLD VERSION of AOL
4653rd ranked -
Work harder at your craft
You wrote an article about Michelle Obama and some deal she has with her husband.
Nobody, absolutely nobody in the world cares about that. I know people will read anything but you have a responsibility to hold your professional to a high standard. Do not write anythin just to create content. I know that content is always in demand but please think about what you are contributing to society even under the broad category of 'entertainment.' I'm sure in journalism school they do not teach you to write mindless stuff.
Signed: A voice in the desert4653rd ranked -
Your News Department sucks
Where is the Comey article?
4653rd ranked -
Get rid of the guy sitting in a chair splash screen
How many thousands of time do I get the unshaven guy in a chair splash screen before I get to email. Change it or drop it.
2624th ranked -
Separate the boxes to pick the email so they easier to select.
When picking several or a lot of emails at a time to send to spam or delete, there are a lot of times that when I thought I clicked on the box but was just to the left of it and it opened the email. This then opens a potentially unsafe email. Also, it is very frustrating when you have 30+ emails selected already and then you have to start over. Make the box separate so there is no way to accidently open the email instead of selecting it. I do not have this problem when using Gmail or other…
4653rd ranked -
Tell NEW customers how to receive emails!
I CAN'T RECEIVE EMAILS ON MY NEW AOL EMAIL ADDRESS
4653rd ranked -
Easy make email for deletion. Other progrrams allow the click make the first item then 'Shift and Click" to mark the end. then press Delete
Easy to make records using the "Click" and "Shift-Click' to make the end for things like delete or move...
4653rd ranked
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