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This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


12353 results found

  1. when i

    When I try to print an aol email I get a message THAT this ap does not support print preview

    4916th ranked

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    2 comments  ·  Admin →
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  2. Customer NON Support

    There has to be a way to delete a loved one's account who is passing or has passed away. I keep getting the runaround by CSRs and one, Miguel, was extremely rude and shouted over me as I tried to explain my situation. I will never be using AOL in my lifetime!

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  3. fix bridge game so it is playable.

    Who programs bridge game - 8 year olds? Do you actually pay programmers who don't know how to play? Why don't you fix this so we can have fun and not be so frustrated.

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  4. Please find a way to filter out spam better. I'm getting spam calendar invites, and my iCal picks them up, even from spam.

    My iPhone calendar is pulling invitations from my spam email. Nothing Apple Support has suggested has helped. I cannot disconnect my calendar from AOL without it disconnecting it from Mail from AOL too. Please do something to add filters where you can prevent certain things from even coming into your spam folder -- that's one solution!

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  5. Get to the point, omGOSH!!!!!!!!!!!!!!!

    Get to the freaking point! You have a topic listed and then you write about everything else under the freaking sun and the reader has to scroll through all your unnecessary BS.

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  6. Provide actual customer service.

    All of my posts to the news articles are being summarily rejected. I have not been able to get a reason why. The 'chat' feature said I should call the help line. The help line techs said they only deal with email problems, that I should post 'feedback'. And yet, "This forum is not monitored for any support-related issues."
    Just try to find any way to get meaningful support on this site. Does AOL have any real idea what 'customer support' actually means?

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  7. 2 factor authentification is turned off but you still insist it every time I login

    2 factor authentification is turned off but you still insist it every time I login Please fix this!

    2767th ranked

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  8. Need to check your advertisements before posting. Snoopy weather Vain is a rip off. Not anything like shown on the advertisement. Bad Bus

    Poor judgement on AOL's advertisement department. Before you advertise make sure what your clients are advertising is what the customer gets. People beware of banner advertising on AOL

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  9. Fix the problem with the Comments section

    I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).

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    1 comment  ·  News  ·  Admin →
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  10. Unable to access Comments

    I'm currently having a problem accessing the Comments. Signed into AOL on Microsoft Edge and couldn't pull up Comments there either. AOL's live chat was no help, nor was calling them directly. They said the only way for an IT Tech to see if this even warrants their attention is to read a post on this Feedback. And when you first submit the feedback, it winds up really low on the totem pole (somewhere in the thousands).

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  11. Follow up on the feedback

    Follow up on the feedback you receive. Your chat and phone agents made me go to this feedback to say I cannot like, dislike comments. Nor can I make a comment. This was done over a month ago and the problem still exists. Make your agents log the issue and get them to the right people without going to this ignored function.

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  12. Do not allow email ads with false delete boxes

    Do not allow adds with false delete box that hijack to vendor website. I would never ever buy a product using deceptive practices.

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  13. 4916th ranked

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  14. Learn how to use hyphens correctly

    https://www.aol.com/articles/kristi-noem-devastated-report-husband-193853835.html
    "Sam Rockwell’s critically-acclaimed cameo as Frank includes a long, viral monologue reflecting on his character’s past life of excess, sex. "
    The purpose of hyphenation is to increase clarity. The hyphen between critically and acclaimed is completely unnecessary, as there is no possible confusion that could result by leaving it out. Inserting a hyphen where it’s not needed is like adding an exclamation mark when there’s no interjection or exclamation. It’s not an oversight, it’s an error.
    "Do not use the hyphen to connect an adverb ending in ly with a participle in such phrases as newly married couple,…

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    1 comment  ·  Editorial  ·  Admin →
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  15. Unable to post comments when signed in or comments on posts received. What is going on?

    Unable to post comments - original or comments answering other comments. Why?

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  16. 4916th ranked

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  17. automatically block spam mails. if mails from Walmart for example don't come from Walmart e-mail, just block them. you know it's spam

    you know there are thousands of mails you can block them. There are hundreds of mails daily from walmart, costco for example that come from various e-mail addresses. you know they are spam. Costco will only send mails from Costco. you can do more to help out e-mail users.

    1336th ranked

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  18. Block Sender option not available

    Block Sender option is not available, I need to manually ender the email address in the Blocked Addresses list

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  19. Do not download System Mechanic. It is MALWARE

    Earlier in March I downloaded the free trial System Mechanic. Almost immediately after running a "deep clean" I started experiencing strange behavior. In particular I'd have to hit the refresh button 2-3 times to get a program such as a bank login page to completely populate. Ultimately my system froze, ctrl-alt-del was unresponsive. The only recourse was to reboot. But that hardly helped. My computer would freeze within 2-3 minutes of the reboot. Ultimately I had to have the disk wiped and my OS reinstalled. That cost me plenty both in terms of time and money!

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    0 comments  ·  Editorial  ·  Admin →
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  20. Help stop junk mail after being reported

    Help stop repeated junk mail please. I report and delete this mail but nothing seems to help. What can AOL do for us?

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