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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11999 results found
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I cannot see my favorites folders
I cannot see my favorites folders using chrome and edge. Already tried clearing the cache and cookies. The favorites are showing in AOLDesktopGold even if i try and go to favorites.aol.com. The favorites show up unsorted but i can see the folderes also in AOLDesktopGold
4794th ranked -
Aol should be able block ads based on address only. Names easily change by changing the jumbled letters
Aol should be able to block ads based on address only. Meaningless names composed of jumbled letters are easily changed so that blocking the ad doesn't work.
4794th ranked -
Local news section doesn't work properly
On the AOL home page there is a section for local news, which is not functioning properly. When I click on a local news item where it says "continue reading" it will not let me continue to the full story. Just keeps reloading the same page over and over. This start a few weeks ago. What is the problem? Never had this issue before.
4794th ranked -
Fix the address book so that the groups will work!
As of now the address book will NOT let you add or make any groups, it was taken out a month ago and NO one there knows how to fix it, I guess a good reason to leave AOL!
4794th ranked -
Bias in reporting news.
Maybe you could post news articles from less biased sources that CNN, Huffpost, NBC, Parade, AP etc., etc.
4794th ranked -
Please remove the 2nd option clarifying/identifying codes as when logging into AOL....very annoying.
Please remove the 2nd option clarifying/identifying codes as when logging into AOL....very annoying.
4794th ranked -
Most every bit of political "news" is leftist CNN misinformation that you represent as newsworthy.....Whe will you give another point of
How about some other points of view other than CNN misinformation Would it not be fair to present an alternate view or are you just one sided
4794th ranked -
please replace the latest AOL app for Android.
Please replace the new app for Android. It doesn't allow to have a light background. It only has the dark background. Also, the app won't let me exit and I have to force stop it. It has major problems. Please do something to help your Android users using the app. Replace it!
4794th ranked -
I can’t even fill this out without it glitching yuk
My paid AOL email account is so unstable and full of spam it’s a shame.,you hardly touch the screen and it errors out every time. I’m sorry but I have to have a few other windows open and can’t close them just because AOL has so many glitches. Any chance at fixing it? I’m a paying customer! Thanks 😊
4794th ranked -
Just simply add on a nu "button that readz UNSUBSCRIBE along that sez SPAM
So in that case,Uall won't have 2 be wasting my time & perhapz urz as well.Just asking me such a stooped question as that!
4794th ranked -
Your agent Rosemary needs to understand the automated message that is read before she gets on the line.
Rosemary accused me of rudely interrupting her while she read a canned speech about the benefits I would be giving up if I were to cancel my $37.99 per month subscription. I politely asked her to skip that and simply cancel. I did so because the automated message I heard before I was connected to her said that I could simply skip the message at any time by simply asking to proceed to cancel the subscription. That is exactly what I did and that is when she accused me of rudely interupting her. Unprofessional Really glad I canceled now!
4794th ranked -
chat muted for no reason
I logged on to play spades and found that I am muted. I do not talk in games other than to say "hi", "gg" (good game), "nn" (nice nil), or "npp" (nice play partner). I have played this game for over 10 years! There is no support or explanation for this offered. How do you fix this? Does anyone review muting for legitimacy? This was likely done by someone who lost a game to me. How is this fair? You need to do BETTER!
4794th ranked -
Whoever is responsible for updating aol's comments section is doing a ****** job
Just put it back the way it was. It wasn't perfect, but it was much better than it is now. I have to click on a notification about two dozen times before I get to the correct list of comments. Same with my profile. If I select one of my comments in my profile, it doesn't take me to where I'm supposed to go most of the time. It's only gotten worse over the past couple of weeks. This is the biggest programming fiasco I have ever seen, and I worked in Information Technology for 30 years.
2684th ranked -
How to Cancel AOL Tech Fortress?
How to Cancel AOL Tech Fortress?
2684th ranked -
Relocate the Report Spam button on the Inbox screen
I would like to suggest moving the Report Spam button on the bottom right of the Inbox screen to the middle of the screen. It is too easy to click Report Spam instead of Delete with the buttons so close together. Then you end up with the system putting good email addresses in as spam.
4794th ranked -
Unable to access reply to post
AOL sent me an email stating they published my reply to a post on the following article: Chappell Roan ditches agent over Epstein files: 'Change in our industry requires accountability.' However, when I attempted to view it, I was diverted to a different article. In addition, when looking at the list of my posts under my account, it also referenced that different article. I was able to look up the original one in your search engine; there were zero comments attached to it. Why is it that there's consistent flaws with your system? You fix one thing and, invariably, another…
4794th ranked -
How about not sending me emails that were never delivered in 2022? I recently received a bunch of emails from 2022 in Dec. 2025!
This week (first week of December, 2025) I found messages (unread) that dated back to the year 2022!
UNACCEPTABLE.
Please explain how this occurred as spam never seems to have this problem.
Also, More spam than ever is not getting filtered out. Each day, I seem to have to send 4-10 emails to "spam"
I also note that periodically, I clean out my mailbox, then find new emails popping up that are from 5-10 days prior.
I guess you need better spam filters to ensure more direct mail gets through instead of spam taking a priority over legitimate emails (emails…
2684th ranked -
Stop allowing FALSE, AI, SCAM stories and advertisements on your homepage! SHAMEFUL
Stop allowing FAKE & SCAM "Top Stories" and Advertisements!
2684th ranked -
Cannot delete contacts
I delete all my contacts.but still showing up under top section
4794th ranked -
No categories available
Aol categories do not show or load. Please restore.
4794th ranked
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