AOL.com
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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
11989 results found
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Why do you have a box to check that says stay verified when you are required to have a verification needed everytime i go to log on? Seems .
Stop requiring a text or email verification code every single time I go to log in my email.
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Get rid of the two stage login. It is a futile attempt to stop people.
The only people this stops is the user from logging in quickly.
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AOL just keeps on attacking Trump with negative stories / try posting a positive story
AOL just keeps on attacking Trump with negative stories / try posting a positive story
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Data
When deleting a data mask license, getting an error - we are sorry seems that we have a encountered an error please give us a few moments then try again
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AOL Mail Folders
AOL Mail Folders are not showing in Standard version but it is available in the basic version of AOL
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Notify your account holders when site and App are down for hours with nothing functioning
If we are not informed we can spend hours going in circles deleting account and app and reinstalling changing passwords with endless security codes to no avail. A nightmare
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Standard web version of AOL is missing a way to access Contact and Group Contacts - a serious flaw. Pleasee add easy way to access this
missing contact button feature and group contacts
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STOP BEING SO ******-UP LIKE VERIZON!!!!!!!!!
STOP BEING SO ******--UP LIKE VERIZON!!!!!!!!!!!!!!!!!!!!!!!!!!!
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How can we get tech support? Really has become impossible
I have been trying to access my emails all day. I have called several numbers. Either no answer, or hold on and nothing happens. I just waisted my day accomplishing nothing. How do we get help if your are not responsive
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Put up numbers so people can call & talk to someone.
I called the first time, got an answer & then no one spoke back. I called again & got I am sorry, but the number you have dialed have restrictions. I called one more time and i finally got through. I was told my waiting time to talk to someone was less than 5 minutes and next thing I know I got hung up on. Your numbers that you leave for people to call do not work. Try fixing the issue by leaving the right numbers for people to call to talk to someone.
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E-mail Down
For the past two hours+ I have been unable to access my E-mail. Fix it.
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Well, have someone to answer your help lines or have someone to answer the chat line.
No AOL mail service works and the 800 customer support and technical help lines ring until the time out. The live chat doesn't connect because, it says, no agent is available.
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Poor Help Service
Why does all the help number say "The Number Has Calling Restrictions" meaning that thee is NO help unless you start to subscribe. All I get when accessing my mail is " An Error Occured when fetching your mail" and Try back later,well I have tried back later and later and later and it is still the same. Then calling the numbers show all have the same statement that they have calling restrictions. Either fix your help and system or tell us we need to go elsewahere for our e mail.
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Stop displaying Biased News
Stay nuetral on politics! Show both sides not just one!
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QUIT WITH THE ATTEMPT TO HAVE ME CANCEL AD BLOCKER!
NO, I WILL NOT CANCEL AD BLOCKER BECAUSE YOU MORONS THINK THAT FILLING A PAGE OVER 3/4 FULL OF USELESS ANNOYING ADS IS OK. I HAVE ABSOLUTELY NO INTEREST IN ANY OF THSE FREAKING ADS AND THE SMALL WINDOW WHERE THE 'NEWS' APPEARED WAS NEARLY TOO SMALL TO READ, BUT, THE ADS WERE IN FULL, HUGE PRINT. NOW, THERE ARE POP-UPS OF AOL WANTING ME TO CANCEL IT? NO FREAKING WAY! VERY DOUBTFUL THAT ME HAVING AD BLOCKER WILL 'INTERFERE WITH THE PAGES OPERATION'. THEY ARE ADS, NOTHING MORE THAN ANNOYING ATTEMPT TO GET ME TO GIVE OUT MY INFORMATION…
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It appears AOL is not a fan of the current Trump administration. Your articles have an obvious bias and are NOT fair and balanced.
Either use fair and balanced journalism or loose your current paid subscription user base. Its really that simple for me. I've been a paid user using AOL for over 40 years but I'm ready to leave and drop my subscription if AOL can't be fair.
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Comment section
Today, 7/23, I posted a comment on your first news slide, and it concerned Trump, but my comment was about the disservice AOL has been doing, being a sort of brokerage site to post articles from all other news sites, be they left or right of center, yet how you have not been posting anything about the findings of our Dir. of National Intelligence, Tulsi Gabbard and her findings against Hilliary Clinton and Obama and his administration concerning Russian Collusion. My comment was immediately put on hold for further review. I checked back 20 minutes later, and it was posted…
4794th ranked
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