AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
43 results found
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Thank you for your feedback!
To access your trash folder:
- Tap the folder name in the lower left corner
- Scroll down to the trash folder and tap to open.Thank you!
AOL App Support -
Thank you for your feedback!
The sent folder can be found by:
- Tap on the folder name in the lower left
- Scroll down and tap on Sent
- Your sent folder should now be open for you to viewThank you!
AOL App Support -
Please bring back the ability to move messages from your folders back into the In Box.
This feature existed in the former version of email, but is not in the new version. If you move a message out of the inbox by mistake, you can’t move it back in.
Thank you for your feedback.
To move a message back to your inbox
- go to the folder you moved the message to
- Tap on the message,
- Select Move at the bottom
- Tap inboxThank you!
AOL App Support -
Thank you for your feedback!
To access the CC and BCC fields:
- When in compose, tap on the arrow to the right of “To:”
- The fields for CC and BCC should now be accessibleThank you!
AOL App Support -
Thank you for your feedback.
To access CC and BCC when in compose:
- Tap on the arrow to the right of “To:”
- This should open the CC and BCC fieldsThank you!
AOL App Support -
I can’t find my sent, saved Mail and other files
Where are my other files
Thank you for your feedback.
To access your other folders:
-Tap on the current folder name in the lower left corner.
- Scroll down and tap on the folder you wish to view
Thank you!
AOL App Support -
How is this better? Seems to be no way to delete emails.
Provide an edit button so that emails could be deleted from the app.
Thank you for your feedback.
To delete email you can either:
- Tap on the icon to the left of the sender name next to all email you wish to delete
- Then tap the trash icon in the bottom left
or
- Swipe left on an email in the listThank you!
AOL App Support -
Can’t access my address book
Need an icon like was available on the old App to see all my contacts
Thank you for your feedback.
To simply view your contact list:
- Tap on the AOL icon in the upper left
- Tap on contactsThank you!
AOL App Support -
Empty trash folder
Trash folder should have a one click command to empty the trash. This folder takes up a great deal of memory when there’s no way to empty it. AND If there is a way to empty the folder now - it is so obscure I could not find it. Really poor design.
Thank you for your feedback.
To empty your trash folder:
- Tap on the current folder name in the lower left
- Scroll down to the trash folder- Tap on the trash icon on the far right from "Trash"’
- Tap on “ok” to delete
Thank you!
AOL App support -
Lost option to save email as a draft
Using an iPhone for email when writing a new email there’s only the option to exit and kill it, or send it
We used to have the option to hit cancel and then choose whether to delete the draft or save the draft. Not now
Thank you for your feedback.
If you create an email and simply close it by tapping the x in the upper left corner, the message will be saved as a draft.
Thank you!
AOL App Support -
Thank you for your feedback!
To delete multiple messages at one time:
- Tap the icon to the left of the sender namer each message you wish to delete
- Tap the trash icon in the lower left cornerThank you!
AOL App Support -
Thank you for your feedback!
To change folders, tap on the folder name in the lower left corner. Scroll through the list to select the folder you wish to view. Tap on the folder name. This will open that folder.
Thank you!
AOL App Support -
The new app is not good. Why did you change it.
It’s hard to delete emails now
Thank you for your feedback!
To delete email in the app you have a few options:
- From the message list you can swipe to the left on a message to delete.
- You can tap on a message to open it and tap the trash can in the lower left.
To delete multiple messages simultaneously:
- Tap the icon to the left of the senders name on each message you wish to delete (this will show the selection circles for all of the list)
- Tap the trash icon in the lower leftThank you!
AOL App Support -
Restore the group edit function!
Why did you remove the group edit function?
Please make it possible to select more than one email at a time (E.g., move a group of emails to Old Mail folder).Thank you for your feedback!
To group edit:
- tap the icon to the right of the senders name for all of the email you wish to action
- Then choose the action you wish to take from the icons at the bottom of the screen.Thank you!
AOL Mail Support -
I’m paying you for nothing
I can not get my message. That the only reason I have aol.
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Application doesn’t work
Have a new iOS phone and messages don’t load. If not fixed imminently will have to shut down my subscription. Did you even test this?
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I see there was an update to this app. I now cannot read any of my email 🙄
Please fix the glitch that blocks me from reading my email 😡
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make the forward command work so i can forward to my new email addres
forward command is not working on new app
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I can’t do the different colors. Also if I hit contacts app closes on me
Having problems with contacts if I hit contacts. App closes on me
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- Don't see your idea?