AOL Super App for iOS
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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
107 results found
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Hire new customer service representatives or retrain them. They’re rude and disrespectful.
Hire new customer service agents or have them retrained.
Hi there! We are sorry for any inconvenience you have experienced. To better understand and address this matter, kindly direct message us on X at @AOLSupportHelp or on Facebook via our AOL Customer Care page. Alternatively, if you do not utilize social media, please visit help.aol.com. Thank you.
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No one answers phone numbers provided
See above subject line. I can’t see any emails in my inbox any longer and have no idea why
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Aplicativo com erro para abrir arquivos e PDF
Aplicativo com problemas para abrir PDF no iPhone e iOS 26 os arquivos anexos recebidos não abrem, precisa de um update
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I cannot access my AOL email thru the app or the website. I have followed all the instructions for fixing this issue and none work. I
I need someone to answer my chat IN PERSON or answer the phone!
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I’m not getting new emails since 9/6, why???
No description. I’m not getting any emails since last week! Plse fix!
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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When i get on the mail on my iPad the password thing comes on and i put the password in and it wont go away
When i get on my iPad the password thing keeps coming up , when i put in the password and click ok it goes away but come back a few seconds later, I’ve changes the password and save it but that box WILL NOT GO AWAY
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Delete all messages from sender on new aol app not working
Delete all messages from sender on new aol app not working
Hi there! We are really sorry to hear about the issue that you are facing. We'd love to try and help! Could you please contact us at @AOLSupportHelp on X.com? We are looking forward to your DM!
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Hallo?
- Wenn ich die App öffne möchte ich die Mails sehen…bei AOL ist erstmal alles leer! Da muss ich zwischen den Postfächern hin & her wechseln bis was was geladen wird.
- warum ist mein Profilbild auf allen Accounts nicht zu sehen?
- der Vertifizirungs Prozess ist sehr schlecht! Die SMS kam nie an!
Hi there! We are really sorry to hear about the issue that you are facing. We'd love to try and help! Could you please contact us at @AOLSupportHelp on X.com or at the AOL Customer Care page on Facebook? We are looking forward to your DM!
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Email
No idea just want to know y i cant get emails
Hi there,
Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/
Looking forward to your reply!
Thank you,
AOL team
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After last update can’t open pdf files.
It tries to open the file but grey screen appears. Thanks.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not getting mail from contact Facebook
Not getting emails from contact “Facebook.com”
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Not getting verification codes
I never receive any verification codes through my account. Half of my accounts use this email (verizon.net) is there anything that can be done.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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My inbox is suddenly empty - same for old mail folder - no emails in either box
How do I retrieve my emails - both Knox and oils mail folder have gone empty - no messages in either
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I am unable to use the aol app on my smartphone to access my emails
I am unable to use the aol app on my smartphone to access my emails. AOL app was already uninstalled and reinstalled but does still not work
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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I can not login to my account
I am having so much trouble trying to login to my account please let me know what I should do to get help with this issue thank you very much
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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Why am I getting each email doubled? Please help turn this odd
Have a way to delete emails from one date to another.
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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You can fix the problem that’s causing me not to be able
I am frequently unable to open emails, so please fix that issue
Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
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Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com
Thank you!
- Don't see your idea?