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78 results found

  1. I’m not getting new emails since 9/6, why???

    No description. I’m not getting any emails since last week! Plse fix!

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    1 comment  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  2. Email

    No idea just want to know y i cant get emails

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    1 comment  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @AOLSupportHelp or on Facebook at AOL Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: https://help.aol.com/contact/


    Looking forward to your reply! 


    Thank you, 

    AOL team


  3. Why am I getting each email doubled? Please help turn this odd

    Have a way to delete emails from one date to another.

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    1 comment  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  4. You can fix the problem that’s causing me not to be able

    I am frequently unable to open emails, so please fix that issue

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  5. We're glad you're here

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    1 comment  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  6. Fix the email not opening issue.

    Over the past week I have received 5 emails that will just not open in the app. I can move them from folder to folder or delete them if I wish, but read them I cannot!

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    0 comments  ·  Mail  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  7. AOL icon displays incorrect email quantity

    Home Screen shows red icon on aol with 48 messages. Opening aol and looking at inbox shows only 6 emails. This is happening daily and has been for past few day. Email icon is incorrectly showing high emails for some reason.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this email syncing issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  8. Two factor not working correctly

    Two factor authentication never works for email. Getting a text never works first time, you have to wait for the countdown then hit resend.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this 2 factor authentication issue and I'd like to look more into it to help, please contact us on X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  9. Please remove inbox ads

    I subscribe to ad free and I love it until ads start showing up in my inbox. Please remove them.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, we'd like to investigate this and help. Please contact us on X.com at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  10. Less crashing using news App.

    When using the News App on my iPhone or iPad the App locks up when viewing articles. Very annoying when this occurs. Locks up both devices when this occurs.

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    0 comments  ·  News  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this crash issue and I'd like to look more into it to help, please contact us on X/Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  11. I recently noticed my saved mail email were missing after 1/19/24. If I search sending some will pop up or if I go out/return some are back

    I recently noticed my saved mail email were missing after 1/19/24. If I search sending some will pop up or if I go out/return some are back

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  12. Deleting Spam Messages kicks me out of email

    When I delete spam messages, I swipe left and hit delete. Starting several days ago this action kicks me out of AOL. Not every time but it seems like it happens with at least one message, I get kicked out. Have to go back in to AOL, go from AOL news (🙄), to my inbox, then go to the spam mailbox.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  13. Get easier access to clear and wSJ

    It would be easier if we could just download to the WSJ to our phones as well as making it easier for clear to work for us since we did pay for the privilege

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    0 comments  ·  Search  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  14. We're glad you're here

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  15. Why won’t my attachments show up on my IPad Pro device?

    The attachments show up on other devices, but not on my iPad Pro!!! Why is this?

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    1 comment  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com 


    Thank you!

    AOL Mail team



  16. My contacts are not appearing

    My contacts are not appearing in the contacts list.

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    0 comments  ·  Mail  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com 


    Thank you!

    AOL Mail team



  17. Tel us how to delete peaty icons that show up on each screen.

    Tell us an easy way to delete pest icons that show on ac scan. I’m tired of pushing tm out of he way.

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    1 comment  ·  Admin →

    Hi there. I'd like to look into this and help! Please send us a message at @AOLSupportHelp on Twitter or on Facebook at our AOL Customer Care page. In case you do not have a social media account, we are available at help.aol.com 


    Thank you!

    AOL Mail team


  18. I want to be able to enter my aol email on new accounts I open and not get “This email isn’t correct. My email gets bounced. Don’t know why

    I don’t understand what bouncing is. I just want to be able to login to a new account online without it stating my email address is not valid.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  19. We're glad you're here

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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


  20. Return to the previous version

    Return to the previous version of AOL Mail app for IOS. I can’t find any of my emails. This version is unusable.

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    0 comments  ·  Mail  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter at @AOLSupportHelp or on Facebook at our AOL Customer Care page. If you do not have a social media account, we are available at help.aol.com.


    Thank you, 

    AOL team


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