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AOL Super App for iOS

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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

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Tell us how we can improve your AOL App experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


How can we improve the AOL app?

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47 results found

  1. Widget Broken

    Since the last update widget is broken. Doesn’t load mail. Please fix!

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    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  2. Can’t open my emails!

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    1 comment  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  3. Fix the email not opening issue.

    Over the past week I have received 5 emails that will just not open in the app. I can move them from folder to folder or delete them if I wish, but read them I cannot!

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    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  4. Fix the new email counter so that it works properly

    AOL app counter shows 2 even though there are no new emails. It's annoying, please fix it. Thanks

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    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  5. You can reactivate my mail account on my iPad.

    Email lost on company sale with Verizon

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    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  6. I can’t get AOL mail outside my home - embarrassing when you can’t retrieve info for a booking etc. How do I resolve this?

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    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

  7. Emails from a 24 hr period won’t open????

    Help

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    0 comments  ·  Mail  ·  Admin →
    Support Request  ·  Product Support responded

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com

    Thank you!

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