AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
327 results found
-
The Mail needs a Delete All feature for deleting unwanted mail.
With a Delete All feature a user will be able to collectively delete all unwanted mail with one action instead needing to delete unwanted mail individually.
-
Scam
Check the adverts as some are very misleading scam
-
Remove Ads . I don’t like new version. Is AOL FOR USER? Did users ask for this. Intrusive advertisements and difficult format.
Remove Ads. It’s like telemarketing on AOL. Annoying, difficult, solicitous format. Losing important messages. This does not benefit the user. Every time I switch to the old format, on the next sign in, it reloads the new annoying version. Did some bored employee impose this? Version has nothing to do with the users! Go back to the original and find something else to do.
-
Remove Ads . I don’t like new version. Is AOL FOR USER? Did users ask for this. Intrusive advertisements and difficult format.
Remove Ads. It feels like telemarketing on AOL. Annoying, difficult, solicitous format. Losing important messages. This does not benefit the user. Every time I switch to the old format, on the next sign in, it reloads the new annoying version. Did some bored employee impose this? Version has nothing to do with the users! Go back to the original and find something else to do.
-
ALLOW ME TO USE THE OLD EMAIL FORMAT PERMANENTLY
I DO NOT LIKE THE NEW FORMAT. I WANT TO USE THE "EMPTY SPAM" & "EMPTY TRASH" BUTTONS YOU USED TO HAVE. NOW, YOUR EMAIL "SERVICES" ARE JUST LIKE YAHOO & GMAIL!!!! Allowing me to delete ALL of those unwanted/unneeded trash or spam emails at once with the click of one button was one of the BEST features of your platform. BRING THAT BACK. Or ALLOW THE OLD EMAIL FORMAT TO BE SELECTED PERMANENTLY.
-
Terrible new format. Please ged rid of adverts and return to previous design or similar!
Keep it simple. Remove unnecessary ads and allow folders 3rd to remain accessible at side even when showing opened email.
-
Sell aol back!
Changes are terrible!!! Will not sync my contacts from aol mail on my computer with my android phone.
-
Please put this back!!
I dislike the new version of mobile aol and even after using the settings, I can't get back my old version. The tool bar to delete is down at the very bottom (you got to scroll through every email). And for the spam folder, I can not select all to delete. I have to check off each email then delete. There used to be a folder delete I could select or a select all I could check off and everything got deleted. Now, I'm actually open some by accident bc of this new design. I want what I had back!…
-
-
This is a joke . unable to navigate
Put it back . this is no longer an e-mail service
Unable to use.... Good move AOL now it's nothing but garbage. -
Just doesn’t work synchronizing with all mail accounts
Just doesn’t work synchronizing with all mail accounts
-
-
Where did my delete & spam buttons go?
Now that you have given mail a new, unacceptable format, you also deleted my trash and spam buttons! I can't get rid of any mail I don't want! There's an old saying, "If it ain't broke, don't fix it!" I am really annoyed at AOL and frustrated that my email doesn't work like it used to! Are you getting ready to censor us like the other big guys? BTW, I'm already signed in!!! 😠😠😠
-
New format
Your new format is absolutely rotten and either switch back or lose members
-
Deletions
Impossible to delete emails from inbox! Why??
-
Hate this new mail, Go back to the old one. it was much better.
Hate this new mail. Go back to the old one. It was much better. And fire the clown who thought this new mail up.
-
What were you thinking?
Epic fail, AOL.
-
Because of a bad exper. with postal delivery, I get emails daily showing me scanned images of the mail that is to arrive from the
Because of a bad exper. with postal delivery, I get emails daily showing me scanned images of the mail that is to arrive from the post office to my home. This is called USPS informed delivery. I am made aware by looking at the images of what will arrive at my home and thus can monitor for missing mail. Since your new mail layout began, I click on the mail image and no photo appears rendering my ability to check for mail etc. useless. It's important I see the mail I'm supposed to be getting, so I can know if…
-
-
- Don't see your idea?