AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
5 results found
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New email, Old email
Email on Basic email - separate read and unread emails - so show a New email folder, and old email folder.
This was done until someone started to mess with the email system. Standard email does this, but a compose in standard email doesn't show Send or Attach.Try testing these changes with actual users please - test changes on your users, on their home equipment
So neither standard nor basic has good email facilities
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on X (former Twitter) @AOLSupportHelp.
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v
Over 20 years a user and I'll be looking for a new provider. This is terrible. Mixing old mail with new mail instead of just a new mail inbox.
No scrolling list. I have to click page after page. just go back. This sucks like the recent graduate engineers who designed it. Keep it simple, if it isn't broken don't fix it. Go back.
Hi there. Please make sure you're not using the basic version of AOL Mail, this version has limited options/features. For the new AOL Mail version, you should see the link to switch at the top right corner of your page, under the Sign out button. If you need additional assistance getting accustomed with the changes, please contact us at help.aol.com
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incoming mail
Why does my mail not update when new mail arrives? Why do I have to refresh to see my new mail??!!
Hi, we'd like to hear more about this issue. Could you please contact us at help.aol.com so we can look into it? We're also available on Twitter @AOLSupportHelp.
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All my emails are going to Trash and I don't know how to change this.
ALL MY EMAILS ARE GOING TO TRASH AND I DON'T KNOW HOW TO CHANGE THIS AND GET THEM IN MY INBOX!
ALSO I HAVE THREE EMAIL ADDRESSES IN MY ACCOUNT AREA THAT ARE NOT MY EMAILS - HOW DO I REMOVE THEM - TWO ARE WITH SOMEONE ELSE'S NAME!!Here's an article to help you with this issue: https://help.aol.com/articles/use-filters-to-sort-and-organize-messages-in-aol-mail
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no ads!
NO ADS!
I DO NOT WANT to have to pay $5/month to not have ads!AOL webmail is a free email service that is made possible by marketing ads. If you find the ads to be distracting, you can temporarily hide them and even give feedback on them. To do this, hover over the ad and click the "X" in the upper right corner. You'll be given the option to temporarily hide the ad or provide feedback on it. If you prefer to permanently remove ads from your AOL Mail experience, purchase an Ad-Free AOL Mail subscription.
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