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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

279 results found

  1. Lesebestätigung

    Ich hätte gerne bei wichtigen mails eine "Lesebestätigung" wie es andere Mailprogramme auch anbieten ! Wo kann ich die Option im AOL-Postfach aktivieren ???

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  2. I still can't get to my mail with one click

    Is there a glitch in opening emails right now or did you add extra steps to make emails harder to get to.

    When I go to my mail, I now get an error message - Page not available
    The requested page is not available on Mail. Go to Inbox. So after I click that I now have to click ANOTHER LINK - go to inbox. Two steps to get to mail instead of just clicking on it. I don't know if this is just a current glitch, or you've added another step people have to do to make them hate…

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  3. why do you start paying us for dealing with this **** you call AOL

    The current email is so bad you should pay your current customers to keep them

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  4. STATUS

    YOU ONLY HAVE ABOUT 900 COMPLAINTS LISTED IN ~STATUS~.

    WHAT HAPPENED WITH ALL THE REST OF THE COMPLAINTS???

    YOU FORMERLY HAD OVER 2,000.

    ARE YOU DELETING THEM???

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  5. LOGGING INTO FEEDBACK FORUM

    I AM ALREADY LOGGED INTO MY EMAIL WHICH LETS ME GET TO THIS FORUM. WHY DO I HAVE TO LOG INA SECOND TIME JUST TO LEAVE A COMMENT???????

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  6. - I NEED to see the actual sender address in incoming email ! Can't seem to do this on new version !!! - Can't move the checkbox to between

    • I NEED to see the actual sender address in incoming email ! Can't seem to do this on new version !!!

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  7. Subscribers who pay monthly fees should not have Ads on the page.

    Members/Subscribers who pay monthly fees should not have Ads on the page. I pay $11.99 monthly for my email account.

    The people with FREE email accounts should see advertisements.

    Paying subscribers should not have to deal with the obtrusive, annoying ads. A large portion of my email landing page is taken up by ads. They are everywhere.

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  8. Reaction to Daily Reports From Unhappy Users

    Given the large number of AOL Mail user's emails regarding dissatisfaction with the new format, it would seem that AOL Mail would be eagerly returning to the previous format. If not, why not?

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  9. I wish

    Je voudrais pouvoir mettre mon thème personnel !!!

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  10. comments about new email

    Hello , we are verizon clients and when we got switched over to AOL it was fine. the new changes are not better , its worse . when im deleting things in my inbox , many times multiple emails get deleted when only 1 is checked off , WHY ? also , your color options to highlight things , why isnt there a FULl RED , and why when you did this updated , you didnt put in a button to make a message sent with high priority ? these are things we neede when running a business .

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  11. how did you happen to revamp or make adjustments to this aol mail background??

    how did this new aol mail background get a new do or get all like this and well 2 autumns ago from last year's autumn the aol mail didn't used to be like this and until either last month or a couple of months ago or whenever the AOL mail background had gotten all changed and the other AOL when it had had a lot of mail seasonal themes in its drop down box and stuff it had used to be all right and ok but either since a couple of months ago or even sometime last month this aol…

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  12. We're glad you're here

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  13. We're glad you're here

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  14. Conversation Comments

    Wouldn't it be simpler for AOL to highlight what they think 'might offend' some? A comment goes for hours, sometimes days, sometimes simply disappears. No reason given. Very discouraging to those wishing to make honest comments about subjects of interest. Your print the 'article,' they you should accept uncritically(or at least tell your reasoning) what people reply with.

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  15. New font

    Guys -- Please CHANGE THE FONT. The bold is really ugly and clutters the screen with Arial. Calibri, Arial Narrow, Arial Nova, etc. = better

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  16. Today on AOL used be full of news, now it's full of trash.

    Today on AOL used be full of news, now it's full of trash. Give us more quality news and stop the trash adverts.

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  17. 1/4 of the screen is for the Paid Advertisements on Today on AOL page

    The paid advertisement area can not be removed or hidden. Making the page only 3/4 useful.

    Please fix it or remove the Paid advertisement area

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  18. Why? No questions, just done! Communism hit here first? TERRIBLE!!!!

    Why? No questions, just done! Communism hit here first? TERRIBLE!!!!

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  19. Stop pushing Hollywood gossip

    Hey it’s bad enough you set my main page to news but it’s “news” that is not relevant. I don’t care if lizzo or Hollywood is doing stupid stuff as always. I’d rather see news relevant to me and how it affects me. The app is okay but I do not like how top news is from entertainers and other sources that have no **** **** bearing on us working class stiffs. You have clearly lost your connection with your customer base! Focus on email. News is okay but I don’t like the content you push.

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  20. WHY????

    AOL was once touted as having THE BEST search ability of ALL email providers. NOW...thanks to the changes you've made it SUCKS! Also, I used to be able to email screenshots to my email address from my phone...NO LONGER can do that either. WHY IN THE WORLD have you allowed your team to make such horrendous DOWN-grades to something your customers once enjoyed????? The list of problems and LOST features is just beyond frustrating. Change for the sake of change is NOT a good thing!!!

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