AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
286 results found
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Conversation Comments
Wouldn't it be simpler for AOL to highlight what they think 'might offend' some? A comment goes for hours, sometimes days, sometimes simply disappears. No reason given. Very discouraging to those wishing to make honest comments about subjects of interest. Your print the 'article,' they you should accept uncritically(or at least tell your reasoning) what people reply with.
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New font
Guys -- Please CHANGE THE FONT. The bold is really ugly and clutters the screen with Arial. Calibri, Arial Narrow, Arial Nova, etc. = better
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Today on AOL used be full of news, now it's full of trash.
Today on AOL used be full of news, now it's full of trash. Give us more quality news and stop the trash adverts.
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1/4 of the screen is for the Paid Advertisements on Today on AOL page
The paid advertisement area can not be removed or hidden. Making the page only 3/4 useful.
Please fix it or remove the Paid advertisement area
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Why? No questions, just done! Communism hit here first? TERRIBLE!!!!
Why? No questions, just done! Communism hit here first? TERRIBLE!!!!
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Stop pushing Hollywood gossip
Hey it’s bad enough you set my main page to news but it’s “news” that is not relevant. I don’t care if lizzo or Hollywood is doing stupid stuff as always. I’d rather see news relevant to me and how it affects me. The app is okay but I do not like how top news is from entertainers and other sources that have no **** **** bearing on us working class stiffs. You have clearly lost your connection with your customer base! Focus on email. News is okay but I don’t like the content you push.
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WHY????
AOL was once touted as having THE BEST search ability of ALL email providers. NOW...thanks to the changes you've made it SUCKS! Also, I used to be able to email screenshots to my email address from my phone...NO LONGER can do that either. WHY IN THE WORLD have you allowed your team to make such horrendous DOWN-grades to something your customers once enjoyed????? The list of problems and LOST features is just beyond frustrating. Change for the sake of change is NOT a good thing!!!
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Remove Ads from Inbox
Remove the Ad's from inside the Inbox. It impedes the flow when trying to locate important emails. In the classic version, there were NO ad's INSIDE the Inbox.
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When I type and send an email, I DO NOT WANT TO BE REDIRECTED TO THE NEWS PAGE!!!!!
Why is it that when I send an email, I am immediately directed to the "Today on AOL" page? I DO NOT WANT TO BE EXPOSED TO THE NEWS WHEN I USE AOL MAIL!!!! STOP IT!!! Instead of generating increased pageviews and advertising revenue, you are likely only to generate extreme ANGER from me for trying to SHOVE THE NEWS DOWN MY THROAT.
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New AOL is Awful Ridiculous how difficult and time consuming it is to delete SPAM
Used to be able to delete SPAM all at once. Now I have to go page by page to delete. I can't seem to keep up with all of the Spam. Spend so much time trying to delete it . With Spam being an ongoing issue who is the genius who thought this was a good idea? Obviously someone who hasn't used AOL.
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The ad is making it so I can't see my entire email!
Your ad is hiding half of my email, so I can't read it!!!
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insert a block button on all emails to make scammer and junk email easier to get rid of
make blocking a sender easier - just make a button on the email to block them - right now you have to highlight the sender's name then go to mail settings and tap block senders - other mails just have one button that does it instantly
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I was lied to by reps
I was lied to by aol reps. I requested no ads. I got a pkg for $9.99 which I was told included no ads. Not true. today I spoke to Stephanie in tech support and found out I was sold the wrong pkg. She assisited with getting me the correct services and helped me cancel my $9.99 pkg. I am a long time customer for $39.99 ad would like at least 6 months free of no ads to make up for the lies i was given.*@aol.com
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your storage capacity
Your new program is very difficult to use. Tiny touch moves many new messages to different folders that are difficult to find. I used AOL for so long, but I think you are at the end of your business life. By saving on your storage capacity for new emails you drive customers out. Bad idea to match fewer customers with old storage.
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Message tabs at the top of the screen ARE NOT THE SAME AS OPENING AN MESSAGE IN A NEW WINDOW WHERE YOU CAN VIEW MULTIPLE EMAILS AT ONE TIME.
Message tabs at the top of the screen ARE NOT THE SAME AS OPENING AN MESSAGE IN A NEW WINDOW WHERE YOU CAN VIEW MULTIPLE EMAILS AT ONE TIME.
TIME FOR GMAIL.
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WE DON'T NEED THEME OR ICONS NEXT TO CONTACTS NAMES
GO BACK TO OLD AOL, I CAN'T ACCESS ALL MY CONTACTS AT ONE TIME NOW, VERY DIFFICULT WITH NEW AOL
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nul nul
si on passe sur le mail il est considéré comme lu !!! nul nul
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The changing the date field to a trash can.
why did you overwrite the date with a trash can when hover your cursor over an email? It would of been smarter to put a field in front of the date field of in front of the "star" field. If you are trying to ascertain the date when 'hovering, you can't!
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Contact don't work
OK, you can see from the other posts that the CONTACTS are NOT WORKING!!! First of all, pleeeeeeeeese, I just want ALL MY CONTACTS back on the sidebar like before. I'd like you to take out all that totally unnecessary fru-fru of Decorated Initials (just awful) and way to much spacing. Just list the contacts nice and neat like they were before and put them in the list just like before on the sidebar so I can SIMPLY click on a contact and there is the email. That's NOT how it happens now. First I have to click COMPOSE, then…
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