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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

286 results found

  1. New/Old Email is misnamed

    New/Old does not describe the actual action. New = unread Old = read. so why not say "Unread/Read" . If I had known that, I would not have switched from Unified (which I also did not understand) to see if I would like it better (which I do not). Meanwhile, switching turned off my Sender and Subject sorting options so I needed to call AOL tech support to get them back.

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  2. STOP ASKING FOR OTHER EMAIL AND PHONE NUMBERS

    STOP SCREWING AROUND WITH OUR EMIAL. YOU DONT NEED PHONE NUMBERS AND OTHER EMAIL ADDRESSES, IDIOTS.

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  3. How to change sort to default to old first for incoming mail-this is bass ackwards

    why do you want to read new mail first??????
    have to manually change this sort every time I go to mail!!!!
    Have a settings to do this so you don't have to change it every time

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    Reviewed  ·  0 comments  ·  Admin →
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  5. Stop controlling us.

    AOL is like our Society, wanting to control all of us. if people start boycotting you, you will be the losers.

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  6. As a long term AOL member I am angry over the fact that the only way to eliminate advertising is by paying you $4.99 per month.

    As a long term AOL member I am angry over the fact that the only way to eliminate advertising is by paying you $4.99 per month. This is an insult to all of your customers.

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  7. stop putting google adds over the navagatio arrows on the opening page...for that matter get rid of goofgle adds altogether

    stop putting google adds over navagation arrows on the opening page, it keeps us from navigating. for that matter get rid of google ads altogether

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  8. New Tabs

    Your tabs process is Horse*. The tab does not go to full screen so on a typically laptop you not take up so much room on the screen with AOL Bull* that you cannot write and e-mail and review your composition well. You customer is forced to do it with this **** system in about 25% of the screen space. Go back to the old system and only keep the dark mode!!! Whoever is the decision maker to come up with the ****** system should be FIRED today! This is as bad a BUD LITE!!!!!!

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  9. AOL WHAT THE **** IS WRONG WIT YOU? Not only did you Is there anyone on this thread that can kindly tell me where to move all my email accou

    AOL what the **** is wrong with you? Not only did you do this but you have not listened to our complaints - all of your long-term users are looking for a different email platform bc this sucks so much - and you WILL NOT attract new members - young people don't use email - you shot yourself in the foot WHY DO NOT REFUSE TO GO BACK TO THE FORMAT THAT WORKS - AND this format is unreliable - emails won't open attachments won't open and not all emails get through so i have no idea if i am…

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  10. Is there anyone on this thread that can kindly tell me where to move all my email accounts?

    Can anyone on this thread kindly tell me where to move all my email accounts? I CAN'T STAND one more day of trying to use this awful AOL - no idea what the **** is wrong w AOL - no idea why they thought it would be a good idea to make these awful changes without input from their long- term members - the only members they have - and why they have NOT listened AT ALL to our complaints - this system DOESN'T WORK i can't open many of my emails or attachments - it is an awful system…

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  11. We're glad you're here

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  12. Get rid of black side bar

    Please get rid of the black side bar to move email content up or down. The side bar disappears before you are able to click on it and then you are STUCK .... And if you try to retrieve the side bar the email becomes highlighted. Please go back so I can use my mouse or pad the move email and web pages

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  13. Print

    You idiots have even managed to mess up the Print feature- I can't even save the contents of an email as a PDF now!

    Good job, *.

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  14. complaint

    DO NOT like when the Read email pops up into a document and away from the email format. It's horrible!

    Maryanne

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  15. Go back to the way it was and improve on it!

    When this was a Verizon service, I was able to use a wild card in the domain - ie @somewhere.com - dramatically reducing the amount of spam that got anywhere near my address. Since the merger with AOL and its recent separation this ability has been removed. The only reason I can see this happened is someone's wallet got thicker. As an email service you have a responsibility to your customers to provide a comfortable and less intrusive experience. Your spam blockers are not cutting it. If you are not willing to block these domains, give your customers the…

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  16. AOL fraud and theft

    No "verifying code" sent after 5 tries. FCC informed. Suspect AOL of pilfering personal info.

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  17. improve account verification

    i travel for work and am in hotels often, lately every time i need to check my email i get a message to verify my account. it sends a code to my other aol account and that one wont let me in and sends a code to the main account i use. How stupid is that. why not use security questions instead of this stupid loop. Last night i couldnt read email, i had to wait until i got home and i assume because it a familar IP it lets me right in. but what if i travel for 4…

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  18. We're glad you're here

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  19. It would be a nice feature to have multiple Signature options, one may be for personal messages and another might be for an office you hold

    It would be a nice feature to have multiple Signature options, one may be for personal messages and another might be for an office you hold

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  20. Put Delete icon on LEFT, PRINT from the email- without 3 more clicks!!!!!

    MOSTLY LIKE THE NEW FORMAT. Couple things I HATE. I want to be able to move the Delete column to the left next to Flag.....I don't want to have to move my eyes AND my cursor all the way to the right to delete individual messages ( of "Select" then go to the top to delete).

    PUT THE ******* PRINT BUTTON ON THE SCREEN AND LET ME PRINT THE EMAIL DIRECTLY FROM THE EMAIL! That problem was solved in emails systems YEARS ago!!
    .

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