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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • KATHRYN SKUBIC commented  ·   ·  Report

    You now have almost 1,000 complaints about the new AOL format. How many will it take for you to listen to your customers and return us to the original format??

  • Laurie Wright commented  ·   ·  Report

    I am forever losing 'Keep as new' emails which I cannot afford to lose.
    Correct this or go back to the old version.
    PLEASE

  • ADA VALDES commented  ·   ·  Report

    I have used AOL for 25+ years and cannot continue on this form Please how do we switch back? I will need to go to another provider if I can't Many thanks

  • MATTHEW FURMAN commented  ·   ·  Report

    AOL I am still waiting for classic mail to be returned. how much more feedback do you need?

  • JULIA READING commented  ·   ·  Report

    Agree.
    I'm sick of that stupid pop up on the right hand side - that tells me who the email is from REALLY - I think that is absolutely obvious - I'm not stupid - it is in the email address the email is from.
    Its even more incredibly stupid that it pops up when you are deleting emails that you don't want.
    Just an absolute nuisance.

  • JOYCE NELSON commented  ·   ·  Report

    I hate the new AOL Mail. Why can't new mail be retrived without a major headache. When deleting mail and you check which messesages need to be deleted, if you scroll for more messages the checked messages stay, only the check mark disappears, and I have to start over. Whatever 3rd grader tried to do this "improvement" needs to be demoted back to kindergarden!!!!

  • Joann Burns commented  ·   ·  Report

    Give me the option to have the old standard version e mail. This new version is hard to read due to the small font, it is not user friendly, my husband has AOL mail and his has NEVER changed from the old standard version!!!

  • Joann Burns commented  ·   ·  Report

    Give me the option to have the old standard version e mail. This new version is hard to read due to the small font, it is not user friendly, my husband has AOL mail and his has NEVER changed from the old standard version!!!

  • Joann Burns commented  ·   ·  Report

    With the new e mail format, you cannot read the small font, my husband has AOL mail and his has never changed, why?? I want the old standard version back, or I will have to move on from AOL.

  • PAULA MALONE commented  ·   ·  Report

    Along with so many other things, the new "viewing email" options are awful. I only want new mail to move to old mail AFTER I've clicked on it and read it. New format just decides when you've read it with options of only moving it to old mail 1) immediately, 2) 2 seconds, 3) 5 seconds, 4) Never. I want the old choice added of after you click on it to read. HATE the new format in total.

  • Art Sybrandy commented  ·   ·  Report

    Can't find option to switch back to original web interface. New interface seems to miss options, such as access to 'sent' folder, or at least is very good at hiding things that were readily accessible.

  • MICHAEL SPITZER commented  ·   ·  Report

    AOL keeps getting worse and worse --- first the misguided attempt at a new interface that is clunky and dysfunctional in many ways ----------- now it is almost impossible to log on half the time
    Spins and spins and spins and ends up with a "Site Not Available At This Time " message frequently.

    It's not my internet -- all other sites load quickly and smoothly

  • RONALD LEE commented  ·   ·  Report

    you lost all of my contact information...........please call me to fix it

  • EDWARD LEON commented  ·   ·  Report

    yes go back to the tried and tested old system

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