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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Go back to the classic AOL email before it was changed to this terrible, horrible really bad new email.

    The End.

  • teatimewithnina commented  ·   ·  Report

    I do not like this new version. It's like gmail. I have continued to PAY for AOL because I like the old, simple version. It's not right that you forced this new version on us and don't give us the option to keep the old version. BRING BACK THE OLD VERSION!!

  • teatimewithnina commented  ·   ·  Report

    I do not like this new version. It's like gmail. I have continued to PAY for AOL because I like the old, simple version. It's not right that you forced this new version on us and don't give us the option to keep the old version. BRING BACK THE OLD VERSION!!

  • Kathleen Malkovich commented  ·   ·  Report

    WHEN is the old version coming back? The search function stinks and emails just disappear.

  • ANNE JOHNSON commented  ·   ·  Report

    The new calendar is impossible. If you are trying to take over someone's life, I guess it is ok. All I want to do is put in appointments and access them easily. This new format is terrible terrible!

  • EDMUND KING commented  ·   ·  Report

    What is the point of this feedback page ? The first lot of comments - nearly all were negative were removed. the second lot again nearly all negative. Yet AOL persevere with this new system which is very poor. So many users have either given up completely or now have 2 e-mails. The people who designed this - do they remember when Coca Cola improved Coke - hmm that went well.

  • ROBERT PATTON commented  ·   ·  Report

    I have persevered with your new version and am now totally fed up. There are so many issues ,,,,as you can see from all the comments below!
    I never elected to use this version. I want the old version back or I close my account and move.

  • AUDREY WALLIS commented  ·   ·  Report

    It is sad that you disrespect the people that pay for this service by not allowing them the choice to return to the prior version of AOL mail . I will pray for you , but it will not be to a god in heaven !!!!!

  • URSULA CHAPAMAN commented  ·   ·  Report

    I want my old mailbox back. I can only forward to two addresses before the send iconj disappears, also I can not send drafts,

  • Charla Oberg commented  ·   ·  Report

    You have also made it more difficult to add/delete contacts. This is not user friendly.

  • Charla Oberg commented  ·   ·  Report

    I don't like your new email format at all. If I had wanted a change, I can set up a new email that I don't pay for.

  • RALPH MONGELLI commented  ·   ·  Report

    I like old or classis e mail much better this new layout.

  • Rudolf Hartung commented  ·   ·  Report

    I just want classic email back. I've had it since 199?. Can't handle the change, don't mess up what already works.

  • Ann Marie EVANS commented  ·   ·  Report

    I NEED to be able to find individuals even when I'm not actually writing something.
    I CANNOT DO THAT.

  • JOAN BARNES commented  ·   ·  Report

    My contact list does not work properly anymore. I cannot add contact to my sublist nor can I remove names from sublist without it being removed from the entire contact list. I have had AOL since the very beginning of your mail program and the way it is looking to me is that if I want to continue using you as my mail server I can not get help anymore unless I upgrade to a paid program. I will need to change email accounts as this has taken many hours and I still do not have my contact list updated.

  • ELLEN McElveen Williamson commented  ·   ·  Report

    Since 2021, AOL has been owned by Yahoo. Prior to that, the company was AOL Time Warner. Not even Gmail is this screwed up! AOL needs to give us the option to revert back because this new format SUCKS EGGS! I hate it as much as Gmail now. I will find another option and leave AOL if they do not find their way back to the "awesome email" they were before.
    IDIOTS run AOL email now--this proves it! The one thing online that had actual user perks has been stupidly turned into "same as the rest" email. What a shame. The email department seems unable to figure their way out of this horrible email mess and revert back. I believe they just do not know how to put it back.

  • Judy HOKETT commented  ·   ·  Report

    Why did you change the format??? Perhaps to have more adds.

  • Msr Lamp commented  ·   ·  Report

    I have had 100's of complaints from my email contacts that ive not reponded to attachments or jpegs that they have sent . this is because the new **** aol system either hides them or puts pics as a tiny thumbnail right at the bottom of the page including old correspondance. also , inportant mail ends up in the spam box even though they are on my contact list - this is a stupid and **** system give us back the old one or face the consiquences

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