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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • TERRY HUFF commented  ·   ·  Report

    Don't tell me to login when I already have logged in.
    When I reply to an email sent to me from a friend
    if my reply consists of more than one(1) line
    the next line goes down out of sight and I must
    overtly scroll down to see what I am typing.
    This is really bad behavior.
    Also I have lost some emails that I have been
    unable to recover. Some emails have gone to spam
    when I have had no intention of sending them to the
    spam folder. There are many other items that I find
    objectionable. How do I get your attention so that
    you will get me back to the old format?
    Keep up the good work.
    Terry Huff ahufftb11108@aol.com

  • Luigi Di Rauso commented  ·   ·  Report

    QUESTION

    "HOW TO IMPROVE THE NEW AOL MAIL?"

    THE ANSWER IS SIMPLE

    "Implementing in the NEW AOL MAIL all the features that were in the OLD AOL MAIL"

    IN OTHER WORDS, IT ' S EASIER
    "
    "GO BACK TO OLD AOL MAIL"

  • elisabeth zimmermann commented  ·   ·  Report

    I haven't been on Aol for very long, but I'm very disappointed by the inopportune and repeated changes to emails.
    I can't manage to increase the size of the alerts in my mailbox and it's really very, very unpleasant .

  • LIZ HOSKINSON commented  ·   ·  Report

    Cindy Thatcher is correct. STOP CHANGING. "Change' is not "improvement." Going by the comments here, it looks like your so-called improvements have only aggravated your users. Also, get rid of the ****-oriented ads. Yes, we know what they are, and just because you want to attract younger users, don't alienate the few remaining users of AOL that you have...

  • Luigi Di Rauso commented  ·   ·  Report

    With the OLD AOL MAIL after the first entry of an email address,the address was stored an memorized.With the NEW AOL MAIL this doesn't happen.So, could you implement this funtion and, in general, ALL THE FANTASTI FUNCTIONS OF THE OLD AOL MAIL?

  • Rene Joseph Litalien commented  ·   ·  Report

    I have written comments from the get go so other users. Nothing is really changing, It says post new ideas. The idea is to listen to comments that have been coming in and be honest and post some solution on some of the issues for instance the contacts list and contacts functions totally essential in communicating with people via e-mail.

  • Rene Joseph Litalien commented  ·   ·  Report

    It is impossible to work with Contacts files. They come and go as you call or recall them they appear and or not sometines in order and some other time Contact list that have not use for 6 year comes up for no reason. I have tried to create a new diffusion list and I am still working on how I will be able to do it; I am using an old one but it will not allow me to add new addresses. So I am adding new colleagues and employees one by one every time I need to communicate with a specific group. COMMON THIS IS 2023, I feel like I should just by pass the whole thing and go back to a plain a basic phone with a switch board and audiobox.

  • Renae Kuykendall commented  ·   ·  Report

    I like the new themes and reading my email is a breeze. I've been using Outlook forever and AOL is so much nicer now. Thank you

  • MARCIA SLOTKOWSKI commented  ·   ·  Report

    I'm not paying $10.21 any more for this ****** email service. Before the change I was happy with the old AOL Mail but now I'm not anymore. If you go back to the original AOL Mail, I will pay it!

  • IGNACIO MARTINEZ commented  ·   ·  Report

    It is a wonder how you turned the tens of thousands comments rejecting the email to about 800. Did you happen to manage the last elections?

  • IGNACIO MARTINEZ commented  ·   ·  Report

    And you still haven't changed the email scheme! And apparently won't. Not even include the minimal sorting by sender !!!! Well, you would be delighted to know that I only use AOL mail to post here, complain and see how unresponsive can a company be. The rest of the time I simply use Mozilla Thunderbird which has a logical, useful email handling structure. As an added side-effect, I don't see your ads nor your leftist political postings. Great!

  • JIM MILLIGAN commented  ·   ·  Report

    Adding or removing contacts in the new version is a nightmare. Go back to the classic way

  • Donald Malkin commented  ·   ·  Report

    Allow customer to fill in the subject section as before

  • Donald Malkin commented  ·   ·  Report

    The subject section has been eliminated and becomes a title on top of the page and this is very CONFUSING. I would like the option to simply fill in the subject like before.

  • CHARLES BROWNRIGG commented  ·   ·  Report

    Your neo-email is a nightmare to use, read, and respond to. The classic email was more than adequate for anyone to use. Please return to the classic, or at least make it an option for those of us who appreciated clarity of use of the classic email.

  • Maja Moritz commented  ·   ·  Report

    I won't change back to the old style because I hope you will improve your new format over time but so far I don't like anything about it. I cannot think of one thing that has made it worth to change into the new format: The text usually now appears either too small or too big (I have to correct it EVERY SINGLE TIME I write an email!!!), I cannot adust the size of my images that are inserted into the email properly because the medium option is gone and they usually appear too small! Also, the choice of colours for text and background is now very limited and not my taste of shades... I also cannot copy old formats into the new without big trouble, people have even emailed me that it made their system crash when opening my emails! It has only created problems and I cannot see ONE benefit in the new format!!

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