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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • DAVID STEWART commented  ·   ·  Report

    Stop the STUPID!!! Go Back to the original format. You know this new thing SUCKS!!!

  • JOHN MACCINI commented  ·   ·  Report

    Product Support? Hello? Maybe you were all fired and there is no one to reply to the 16,000 comments on how BAD the new AOL mail is. Everyone connected to the new AOL beginning with the CEO should be fired!!!

  • heidinicholson27 commented  ·   ·  Report

    Go back to the way it was. I had more choices for Theme Settings than what the new format offers. Also am unable to search for emails so they can be grouped or added in a folder.

  • Raveon1019 commented  ·   ·  Report

    Yahoo is being greedy and I didn’t think they were owned by musk

  • derfhrick commented  ·   ·  Report

    GO BACK! GO BACK ! GO BACK ! I've had enough already!

  • STEPHEN IRIZARRY commented  ·   ·  Report

    It's happening all over the place...now AOL. It's as if they are trying real hard to make me not use this service. I used to brag about how much better AOL was than Gmail, but you went and ruined it trying to be like the other guys. Do you really think that all the kids are going to drop their mail client and come flocking over to AOL. It's not gonna happen. What's actually happening, is that you're chasing away your loyal users with this half hearted attempt to revamp your service. The original AOL was perfect as is. This is not cool...

  • BARBARA MALONE commented  ·   ·  Report

    If I can't go back to the way I've always used AOL, I will cancel my account. I conduct all my financial business via email. With this new interface, I cannot attached documents. It's totally useless

  • RANDALL TAYLOR commented  ·   ·  Report

    I DO NOT LIKE the new format - too confusing and attempt to look "modern" and "with it" - PLEASE go back to or at least make available the original format !!!!!!!!

  • WILLIAM PORTER commented  ·   ·  Report

    And stop blocking my comments on AOL articles. You allow your leftist pals to post vile, nasty, threatening stuff all day and every day. So get off MY CASE!

  • GERRY NUTTALL commented  ·   ·  Report

    I cannot download simple files like word. This is the worst version I have ever seen and I have been a loyal customer since the beginning. I don't want to switch but cannot continue with this version

  • Peter Booth commented  ·   ·  Report

    THIS IS THE WORST EMAIL AND REPLY SOFWARE I HAVE EVER ENCOUNTERED. DESIGNED BY A COMPLETE IDIOT !!!! PLEASE GO BACK TO THE BASICS OF THE PREVIOUS SET UP

  • ALEXANDRA CAIRNS commented  ·   ·  Report

    Please, please allow the option to return to the old layout. This is just horrible!

  • gpmkm commented  ·   ·  Report

    I don't understand why you're not responding to the thousands of complaints regarding this update, and why you're not giving us the option to revert back to the classic format. I would appreciate a response.

  • Betsy Primacio commented  ·   ·  Report

    Why in the world you would take out the option to search an email that is ONLY in the inbox is beyond me. I need to be able to search my emails that were from my SENT box also, like it used to be. Why things were changed, I have no idea. DON'T FIX WHAT ISN'T BROKEN!!!! The old format was PERFECT.

  • Michael Guest commented  ·   ·  Report

    What's the hold up? I wish you stop changing the email format! The new one is just horrible and dumb! Please go back to the classic format like it was before now!

  • KE HA commented  ·   ·  Report

    Please go back to the classic format

  • DAVID STEWART commented  ·   ·  Report

    Over 500 comments this survey and over 16,000 before. 99% think the new format SUCKS!!!! And we are correct!!!

  • BRIAN WILSON commented  ·   ·  Report

    Did not ask for this change, it sucks, go back to what it was, or at LEAST give us the option to use the terribly ****** new display or keep what we had. also, how do I turn off the super annoying, PTSD triggerig 2 factor authorization every time I log in? don't want it, need it and it causes harm to me. turn it off.

  • STANLEY HOOPER commented  ·   ·  Report

    I want to know why, when I am scrolling down a web page, it suddenly disappears. Happens when I'm composing mail, too. Takes me quite a while to find it if I can find it at all. It happens often enough that it is very frustrating. Am I hitting a key I shouldn't? Clicking on some mysterious link?

  • oldtexx commented  ·   ·  Report

    It's been over 2 months now and the new email is still awkward and has bugs in it. You had the best email program on the internet! Go back to it!

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