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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Al Botti commented  ·   ·  Report

    Please give the option to return to last version and have an option to remove inbox groups.

  • CHARLES MERRITT commented  ·   ·  Report

    Give us back the option!! AOL user since my first p.c. 1991; the new email is just super unfriendly to many users; especially seniors who have been with you for over thirty years!! Charlie

  • JEFFREY NELSON commented  ·   ·  Report

    New format is terrible. Half way through switching to g.mail

  • RICHARD PEGRAM commented  ·   ·  Report

    Please make it so when your are doing an attachment, it goes to the top of the email, like it used to do. Now, it's buried at the bottom and can get lost if there are multiple messages in one email. It's obvious you are not going back to the old email format, but fixing this issue would not be hard to do.

  • SUSAN MILLER commented  ·   ·  Report

    Pls. bring back option of classic AOL. Your techs have taken many features away from customer. I dislike this very much.

  • Ingrid ROHM commented  ·   ·  Report

    Meee tooo. Especially when I get the information that I have mail but when I click it, nothing is shown.

  • PETER BIRCH commented  ·   ·  Report

    go back to the old e mail I could send pictures on old e mail, not this one

  • Jane Green commented  ·   ·  Report

    I made an error in my reply and couldn't find a way to get rid of it and start again. The new email is really bad.

  • Hans Wu commented  ·   ·  Report

    What happened to the approximately 15,000 comments that were already made and 100% NEGATIVE and which received no RESPONSE? Such ****** user experience and customer service!!!

  • CAROL OPPELT commented  ·   ·  Report

    I don't like all the ads, smaller screen. I liked the original format.

  • Kimberly Lugo commented  ·   ·  Report

    Because I don't see the old mail in my mailbox, I am forgetting to do things that I would normally see in regular text as opposed to the bolded new mail from the OLD AND SUPERIOR FORMAT. The designers were obviously not long time users. So, to put it politely, ******** AND CHANGE BACK TO THE OLD FORMAT. THAT IS ALL.

  • JULIE LONG commented  ·   ·  Report

    I AGREE 100% WITH ALL THE OTHER USERS ON HERE. GO BACK TO WHAT WORKED! OR AT LEAST GIVE US THE CHOICE AND SAVE OUR CHOICE!!

  • JULIE LONG commented  ·   ·  Report

    I was able to go back to classic email by clicking on the settings tab => more settings, which lasted about 10 minutes! It automatically switched back, and now I don't even SEE the option in settings anymore! If I click on the option to go back to the original AOL version, why can't it stay that way?? It is so frustrating! This new style is NOT efficient! Please change back!!!

  • JOHN PAINTER commented  ·   ·  Report

    Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manually. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.

  • gpmkm commented  ·   ·  Report

    This is the worst format, and I don't understand why you've chosen not to give your customers the choice to revert back to classic. Poor business decision on your part.

  • RUSS OSBORNE commented  ·   ·  Report

    I can no longer delete an address from my gang list,namely the person who sent me the email I wish to forward.
    Why would I want to resend it to the sender ???????????

  • RUSS OSBORNE commented  ·   ·  Report

    still haven't heard if you are going back to former format,I can't be the only one who hates the new

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