Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

1st ranked
CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Submitting...
An error occurred while saving the comment
  • CATHERINE HARPER commented  ·   ·  Report

    This isn't the first time AOL has re-hauled its programs. As a user since 1997, I remember the multiple *upgrades* throughout the years. Yes, we hate them. Yes, this new change sucks. I hate it too. It unnecessarily complicates the userface. But, you guys, we have to stop with these hundreds of complaints of "bring back the old, classic version". That version is gone forever. Customer service has confirmed this. The only constructive thing we can do now, if we choose to stay with AOL through yet another burdensome change, is to pick the specific things we'd like to have (back). They probably won't listen to us. This is a done deal, and they simply don't care. But maybe they will if there are enough complaints about specific issues.

  • PATRICIA PAULEY commented  ·   ·  Report

    I hate your new e-mail. I want my old, basic e-mail back. It worked. I was happy. I can't seem to to find a way to get it back. What is wrong with you?

  • B J GERACI commented  ·   ·  Report

    I agree! This new email is abominable. Let's go back to what worked fine for so many years and scrub this approach. Don't need "Neuveux" for email.

  • Jerry Rogers commented  ·   ·  Report

    I want the Classic back ASAP. I liked the bigger screen for my emails and separate spaces to search my mail and websites.

    Thanks in advance for encouraging input, and, hopefully, following up on the number one request.

    Jerry Rogers

  • cmazzarell commented  ·   ·  Report

    Agreed. The navigation on the new version is terrrible. I cannot view emails in total and/or find the scroll bar. It disappears constantly and makes using AOL less than enjoyable. Emails are difficult to write, especially if I try to CC a reader. The send button disappears. I have been an AOL user since getting my first email. This is the first time I have ever considered a change.

  • Yvette Wheeler commented  ·   ·  Report

    Please -- we NEED the old system back NOW!!! You can see from the responses that this is not popular at all. My biggest issue is the writing pane for emails -- only one-half inch!! I do like to proofread! I cannot find any guidance on customizing the panes/windows for this.
    Ridiculous change!!
    Yvette Wheeler

  • RICHARD LEWIS commented  ·   ·  Report

    Go back to last format of aol... this one, everuthing sucks, but especially contact list, fonts & attachments, both receiving & sending

  • GEORGE WARD commented  ·   ·  Report

    This account will soon be filled with junk as I switch over to different account! You changed and so shall I

  • Sophia Coleman commented  ·   ·  Report

    Why is AOL so hard to navigate? I just posted a comment and reverting to classic email, can't post it, and can't revert. What is going on here?

  • Sophia Coleman commented  ·   ·  Report

    Why do you keep changing me from Classic Email. I don't want your NEW LOOk where I can't see anything because of my vision. It takes forever to find HOW TO CHANGE IT BACK TO CLASSIC also.

  • Kim Regan commented  ·   ·  Report

    HATE THE NEW VERSION....IRRITATING THAT YOU CHANGED IT AND MUCH MORE COMPLICATED!!! PLEASE BRING BACK THE OLD VERSION FOR YOUR VERY FEW LOYAL OLD SCHOOL FANS!!!

  • JOHN FROST commented  ·   ·  Report

    Ive used aol for all my personal and business for years. I use a formatted signature block which includes my business logo, address, and several icons for organizations of which I am a member. The new version of AOL does not allow me to copy and past this signature block into my "writing emails" settings! Even signed up for AOL support and they were unable to fix this. She said it's a bug in the new version. Can we please go back to the previous version!

  • Noneof Business commented  ·   ·  Report

    Biggest issue is with the look and feel. Why is it all redesigns of websites feel like it was a 7 year old doing it? Big blocks... lots of wasted space... emojis instead of words...

  • Todd Chelling commented  ·   ·  Report

    yeah, new format is lousy-just a step backwards, somebody's bright idea that wasn't beta tested long enough

  • Warren Gill commented  ·   ·  Report

    Great way to lose customers and AD REVENUE. No option to use old forma, then I'm an ex user. There goes AD REVENUE.

  • GARY LEVINE commented  ·   ·  Report

    Give us the option to keep Classic Email! This new version is going to make me switch to something else.

1 2 … 50 52 54 … 64 65

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)