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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Gail Grossmann commented  ·   ·  Report

    Please, please bring back the older version. At the very least, please give us the ability to edit emails (e.g., font size, text color, add bullets). The toolbar has disappeared and I have spent too much time already trying to figure out how to bring it back.

    Really bad redesign. You have made a lot of money from your users by selling ads. Please respect us.

  • MICHAEL GALLAGHER commented  ·   ·  Report

    I AGREE! It looks like administrators and/or executives just HAVE to change somthing these days. DO they have to rename somthing, change appearance (like this mail system), or buy another company, or whatever, to think they'll be taken seriously? IT'S COUNTERPRODUCTIVE!

  • ANTHONY ARCATI commented  ·   ·  Report

    its all the same..anything PR related if it isnt about perversions thatexist all over the place they dont care...why would they care...they are a bunch of uneducated people who do not understand what customer service is..till it affects them..lol..that is the new way...this site was messed up on purpose and they are laughing at us...but the old saying he who laughs last laughs best...they wouldnt know that..

  • Helen Leffler commented  ·   ·  Report

    the new site is a mess, it is terrible. I cvannot get used to this-

  • IGNACIO MARTINEZ commented  ·   ·  Report

    Last time I checked there were like 18,000 complaints. Not bad considering that only 1 in many bothers to comment! Now there is only 200. Is this something like the last presidential elections?

    I'm using Thunderbird to access my AOL email. This way I avoid the leftist news comments and even better, avoid your ads! I only get to AOL to complain, like now.
    I don't know what the bean counters thought when they rammed down our throats the same horrible email scheme Yahoo and Gmail use. Typical corporate blindness. I would have left AOL the second you did, but 'm glad I found Thunderbird!

  • sophie260483 commented  ·   ·  Report

    la nouvelle version fonctionne mal, je ne peux plus enregistrer de liste de contact !!!!!!

  • Gerry Johnson commented  ·   ·  Report

    IF ANYONE WANTS TO REALLY KNOW WHAT IS GOING ON W THIS FORUM, JUST CHECK THE "STATUS" BOX AT TOP OF PAGE 1. VIRTUALLY NOTHING HAS BEEN REVIEWED OR RESPONDED TO.

  • Gerry Johnson commented  ·   ·  Report

    WHAT THE HAIL HAPPENED TO THE 13,000+ SUGGESTIONS IN THIS THREAD??? NOW YOU ONLY HAVE 300+??? I CALL BULLSHEEYIT ON THAT!!!

  • No No commented  ·   ·  Report

    The new 'improved' version is most definitely *not* an improvement.

  • RICHARD A GOLDEN commented  ·   ·  Report

    I am horrified to find that my AOL is now displaying sexually explicit advertisements, and I can not get it to stop.

  • Patrice Dawson commented  ·   ·  Report

    Can't believe I am paying for this. Used to be worth it. I guess if they want us to learn something new, instead I can instead learn how to switch to a different user name in all my online accounts. That, and the user friendly former email version is why we stick with aol. Now half that reason is gone.

  • THOMAS TROUTMAN commented  ·   ·  Report

    I never had a problem editing a list of contacts - new version seems to invite you to edit but doesn't update or save changes...useless.

  • SANDRA JESTER commented  ·   ·  Report

    I want my old email version back immediately!!! I did not ask for an updated, new version and cannot navigate through this new version as an older aol user. Read all of the negative comments and bring back the old version ASAP!!!

  • DANIEL EVOY commented  ·   ·  Report

    If AOL does not want to give access to reinstate the old email format, I suggest exporting your saved emails to a hard or external drive and switching to a more user friendly email provider.

  • KENNETH SPEAK commented  ·   ·  Report

    Will someone take notice of all the dis-satisfied customers and revert back to the old format.

  • KENNETH SPEAK commented  ·   ·  Report

    I can't find the font style, the font size is useless please sack the idiots who wanted this change.

  • KENNETH SPEAK commented  ·   ·  Report

    Can not cope with all these silly un-necessary changes.

  • Brian Colin commented  ·   ·  Report

    PLEASE bring Old email back ... It worked well and had all of the feature I needed.

    My Game Design & Development business requires the ability to place multiple Images through the text . . . NOT simply "attach" them to be looked at separately.

    I will have to l leave AOL if I don't have that ability.

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