CATHERINE HARPER
My feedback
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1st ranked
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This isn't the first time AOL has re-hauled its programs. As a user since 1997, I remember the multiple *upgrades* throughout the years. Yes, we hate them. Yes, this new change sucks. I hate it too. It unnecessarily complicates the userface. But, you guys, we have to stop with these hundreds of complaints of "bring back the old, classic version". That version is gone forever. Customer service has confirmed this. The only constructive thing we can do now, if we choose to stay with AOL through yet another burdensome change, is to pick the specific things we'd like to have (back). They probably won't listen to us. This is a done deal, and they simply don't care. But maybe they will if there are enough complaints about specific issues.
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344th rankedCATHERINE HARPER
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2nd rankedCATHERINE HARPER
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6th rankedCATHERINE HARPER
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Guys, come on! You removed the *sort by subject* option once again? Is having different sorting options causing your servers to crash? Making the system unstable? If you're not going to have better spam controls, then *sort by subject* was the most efficient way for me to sort through my hundreds of spam e-mails. Could you guys just stop with all the tweaking that negatively affects your customers? It's enough.