This isn't the first time AOL has re-hauled its programs. As a user since 1997, I remember the multiple *upgrades* throughout the years. Yes, we hate them. Yes, this new change sucks. I hate it too. It unnecessarily complicates the userface. But, you guys, we have to stop with these hundreds of complaints of "bring back the old, classic version". That version is gone forever. Customer service has confirmed this. The only constructive thing we can do now, if we choose to stay with AOL through yet another burdensome change, is to pick the specific things we'd like to have (back). They probably won't listen to us. This is a done deal, and they simply don't care. But maybe they will if there are enough complaints about specific issues.
This isn't the first time AOL has re-hauled its programs. As a user since 1997, I remember the multiple *upgrades* throughout the years. Yes, we hate them. Yes, this new change sucks. I hate it too. It unnecessarily complicates the userface. But, you guys, we have to stop with these hundreds of complaints of "bring back the old, classic version". That version is gone forever. Customer service has confirmed this. The only constructive thing we can do now, if we choose to stay with AOL through yet another burdensome change, is to pick the specific things we'd like to have (back). They probably won't listen to us. This is a done deal, and they simply don't care. But maybe they will if there are enough complaints about specific issues.