Not everyone is 18 yrs old - I'm pushing 80 and you have made too many changes all at once - Please allow me to use your email site as it was in May 2023 . Too many features from Classic email have been lost , with this overhaul

Not everyone is 18 yrs old - I'm pushing 80 and you have made too many all at once - Please allow me to use your email site as it was in May 2023 . Too many features from Classic email have been lost , with this overhaul

It is NOT a slight change in presentation, it is NOT an ad placing position, it is NOT a font change, it is NOT a color scheme change, it is NOT that "senior" people don't adapt to change.
It IS that you have destroyed the most basic email managing abilities of AOL mail, the capacity to sort up or down using columns, the easiness of selecting similar messages, to search content, etc.
If your customer support has any idea about what to do, just look at the first issues with comments and you will see they are all about this and negative. If is was OK before, why persist to change it to a way so many people dislike. If I knew an easy way to notify my contacts about an email change, I would have already changed to something else, yahoo, Google, or whatever.

Gmail let's you go back to their classic version - it gives people the option - so WHY WHY WHY can't AOL???? Give us the option - let US CHOOSE!

why don't we have the option to use "classic view" anymore?! Changes are dreadful! I've already signed up for Proton as a result but will keep using AOL if you restore "classic" version.

Not user friendly for a business; to delete ads is not convenient; to view a number of e-mails, both current and old is not convenient; not well designed for business use; too much scrolling to find old e-mils not moved to trash or spam; instruction boxes not convenient; etc. If I can not return to the old format, I will have to find a more business friendly e-mail provider format. Whoever designed this is not business oriented for practicality and ease of use.

What the h--- were you thinking?? Go back to the Classic format I had 1-2 days ago. Unbelievable, such a colossal *****-up. I can barely refrain from typing nothing but all cap four letter words, you frigging knuckleheads!!

We use our aol mail for the past 15-20 yrs for medical folders, personal and business. THIS NEW VERSION IS HORRIBLE! Nobody wants to scroll down constantly to see new emails. Also, it has wrongly placed folders in different places. HOW TO GET THE CLASSIC VERSION BACK? please

Horrible change. This may be the end of my AOL after decades!

I can't believe we were not warned about this change to our email, nor given an easy choice to return to the Classic setup. I am in the middle of sending multiple important emails and am unable to reply to an email in a new Window but forced to work in a small portion of a single AOL window below the inbox. This is why I do not use Gmail for important work.

If I am not switched back to Classic my the end of July, I am leaving AOL for good for Gmail. Give us back Classic. I have stayed with you all of these years as I liked the interface. The new version is awful. I could have had that on Yahoo if that is what I wanted. Give us back AOL Classic.

This new version is awful, and I seem to be stuck with a choice of either the new version or the basic version, neither of which is satisfactory. Why not just keep the classic view, if only as an option for those of us who prefer it?

First, I would like to say that AOL did a good job on the design of the p[revious setup. The only thing I would request strongly as an improvement in that setup would be, to ask that the "flag" or starring of the user's important selections, in the Inbox list, be given four or five (5) contrasting ccolors, in order that the user could grade the items in several levels of priority to himself. Second,therefore, I agree with the statement above. . Horrible, that the window now takes up so much space and delivers less of useful info than the previous setup. The truncation of Subject and From information is counterproductive, when the typefaces are so big that the characters that fit into those columns are too few to impart enough info for the entries to be useful! For another glaring example, there seems to be no way to reduce the typesize in the setup features, like the sidebar, and, very offensively, in the signature block, that leaves the composer of a message with aaa huge, glaring discrepancy between the typesizes. Looks like AOL gave the design work to the wrong people, this time. But, why? Yahoo isn't this bad; why is AOL so badly out of step?

The new version does not appear to be fully tested. Lot of good features from Classic email have been lost in the new version. Some critical menu items appear grayed out as if they are not available/active. Text color option shows pasteI colors without an option to choose bold color. Also highlighting the text background does show up. I liked the simplicity of format of classic version as compared to the format of gmail. That is why I stayed with AOL for all these years. I would prefer to use classic version until all the old good features of classic version are made available in the new version.

SHAME ON AOL for eliminating Class Mail. This new system is ****, ****, ****!!!!

New version on desktop does not update from changes (read or deleted emails) made on mobile device. Bring back the old version!!!

Dear AOL... I have been with you since 1996. You just changed my email user interface automatically to something that I DO NOT WANT!!!!!!!!!!! Switch this back immediately... give us the option to choose the old user interface... or I am OUT!!!!!!!!!!!!!!!!!!!!!! WTF??? Someone in your marketing/customer service dept needs to be fired for this ******* move! There is a reason that AOL users have stayed all of these years with AOL... because we like the way our email looks and works. NOBODY wants this change!!! Just read all of the pages of comments here! #MORONS!!!!

WHHHYYYYY don't you give us the option to go back to Classic email, AOL??? I don't understand why you tried to "fix" something that wasn't broken in the first place! Classic mail was perfect just the way it was!

You haven't watched Target and Budlight lose thier customer base. AOL, you are insane for messing with what works for your loyal customers. How long have I been with you while everyone ditched and went to Gmail? Apparently too long. How hard was it to keep the Classic as an option? What I am doing all day today is out loong at other email severices that are as close as classic as I can get and leaving a company I used for 40 years for my business. Not that you are listening, but get the Classic Option up fast, because once I switch, I am not coming back. Aol is going to be the myspace and napster in about 1 month.I would get busy.

It's like Classic Coke versus New Coke. There's no comparison because New Coke was a DUD. Bring back Classic AOL!