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How can we improve AOL Mail?

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GO BACK TO CLASSIC EMAIL

I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

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CINDY THATCHER shared this idea  ·   ·  Report…  ·  Admin →
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  • Kelly Pasciuto commented  ·   ·  Report

    I have been using the basic since this change was made... VERY ANGRY...
    After 3 days,I decided to try the new version for about an hour & IT'S THE WORST !!!!
    I'm back on the basic & IT'S TIME TO FIX THIS !! CLASSIC NOW !!

  • Ray Clark commented  ·   ·  Report

    Your new mail is horrible. It just changes without even asking. I want classic mail back. Not happy with new format

  • LINDA DE GREGORY commented  ·   ·  Report

    Your new system is ****. Take me back to classic, you have screwed up everything.

  • [Deleted User] commented  ·   ·  Report

    I have ignored prompts to change to the new format, but months later you changed it anyway. Let's go back please. And, it appears, to change back I have to sign in, which I already was to get to this point. But signing in again requires giving consent to User Voice,(whatever that is) to access my profile. So, why did I have to accept User Voice to change back?

  • Philip Jones commented  ·   ·  Report

    Nothing to add to the comments made by other frustrated users.
    If programmers have the time to make changes that frustrate customers, there are too many employed.

  • WHITNEY SITTIG commented  ·   ·  Report

    Agree. This new format looks so messy and distracting! Between the blue dots and stars, ugh-too much to look at! I want the old format back!

  • Connie BETTS commented  ·   ·  Report

    i want classic email back!!! I have had it for a very long time and I love it. Don't make changes that haven't been requested...................

  • SCOTT KINGSLAND commented  ·   ·  Report

    You need to add a search box and where is my in-box. I sent a spam note to my in-box ,but can't find it so I see note again. How about some answers to these folks that have comments.

  • VICTOR ZITER commented  ·   ·  Report

    Location site neve remains the same, must edit edit edit.

  • LISA MOSS commented  ·   ·  Report

    Hate this new format/fonts/themes! I want new email pop up window back, don't care about photo search! I haven't had a YAHOO email in years, so why is ALO going to that format! ALSO, it does not sink up with the AOL APP. So I have to double read/move/delete all my emails, such a waste of time! PLEASE GO BACK!!!

  • SANDRA ADAIR commented  ·   ·  Report

    I also liked the old classic email and have had it since the 1990's. It's comfortable and it worked well. We at least should have a choice.

  • SANDRA ADAIR commented  ·   ·  Report

    I liked the old style mail; I too have had it since the 1990's. It's comfortable and it worked well.

  • CHARLES DRENNING commented  ·   ·  Report

    The new format is not an improvement. Something as simple as replying to an email is not obvious. How is deleting/hiding the "SEND" button an improvement? I am probably just going to switch over to my Gmail account and give up my AOL account.

  • Rayswork Mail commented  ·   ·  Report

    How do I change back to the old style this looks like Gmail now

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AOL Mail Norrin

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