Skip to content

How can we improve AOL Mail?

← AOL Mail Norrin

GO BACK TO CLASSIC MAIL.

ANOTHER OF YOUR "IMPROVEMENTS" TOTALLY FOULED EVERYTHING UP!!!!!

1st ranked

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

db025 shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • sillyrhino commented  ·   ·  Report

    Please do return to the old format! (I have a picture if you need a reference!)

  • CYNTHIA WULFF commented  ·   ·  Report

    I agree entirely with all the comments about the new format! I am considering going to another server!

  • Gretchen Gissibl Krane commented  ·   ·  Report

    I can only see HALF of my emails.... with that stupid thing on the right side. GO BACK to the old one.

  • TAMARA SHAFFER commented  ·   ·  Report

    It's my plan to change servers as well. The bewildering changes are ridiculous; this seems to be the consensus, but I don't think the people at AOL care what we think.

  • Valencia Whitehead commented  ·   ·  Report

    How difficult would it have been for AOL to simply allow us to continue sorting our mail by Unread, Read, etc??? I hate these "improvements!"

  • Elizabeth Belknap commented  ·   ·  Report

    I am an elderly person, under treatment for cancer and on a fixed income. I think it's disgusting that AOL would remove services just to make a buck. I have had AOL since the internet was dial up. All of my contacts have my AOL address. It will be a monumental task to change to another provider. The worst part is not being able to access old and saved mail, and folders. This corporation and the people who decided to do this should be ashamed.

  • TOM EIFLER commented  ·   ·  Report

    Your new user interface is not as good as the old version.
    I suggest you have a team of people do usability testing before rolling something out.
    Sorry, but poor design!

  • Chuck Kromer commented  ·   ·  Report

    Your new AOL Mail format sucks and I hate it. If it wasn't broke for God's sake, why can't you leave it alone. You are forcing me after AOL first came out all those many years ago to fricking leave to go to another format which is also FREE! Contacts are now worthless, Address Book omissions now common place, after one or two letters group DO NOT populate, etc., etc., etc In the next 30 days I either have the option to go back to the old AOL Mail format or I'm gone! Don't believe me? Watch me!

    If I wanted a change from AOL I would have canceled and gotten a new account with another
    email company that I don't have to pay for!!! They are FREE!

  • Carole Anne Pepe commented  ·   ·  Report

    This is getting more and more annoying. You know older citizens use AOL. I've had it since the beginning when we had to pay every month for it. Now it just really is a mess. I probably could get better use from gmail or yahoo. It would be just like starting over and that's just how I feel about the changes. Why wouldn't you check with your clients and at least get some idea how we feel. I'm sure some love it. I'm sure most hate it so give us a choice.

  • MALINI SODHA commented  ·   ·  Report

    I agree with all the complaints about AOL Mail!! I've been paying for Ad Free E mail and seems my complaints are not even handled or taken care of! I will be detaching my paid AOL in 2 weeks if AOL keeps ignoring my requests not to charge me and keep showing me ads!!

  • Laura Headrick commented  ·   ·  Report

    NO ONE WILL HELP ME I EVEN PAID FOR ASK A QUESTION ONLY TO GET NO ANSWER....I WANT MY OLD AOL FORMAT BACK. I HATE THIS NEW ONE AND I AM NOT THE ONLY ONE....N IT IS NOT FAIR TO SENIORS TO CHANGE THIS UP. WHY CHANGE UP SOMETHING THAT WORKS FOR SENIORS..

  • JACQUELINE Montfort commented  ·   ·  Report

    Some 25 year old has decided to clean up AOL and give it a new look. Jazz it up! They've Jazzed it up to the point that it's not anything like the old AOL. Those still using AOL have stayed with AOL because they like the format. Even though business associates, friends and neighbors may scoff at the idea that it's not trendy. It's not trendy, however those of us on AOL have stuck with you for a reason. We just like the format. I have gmail, I have my own server. I use AOL more than the other two. But perhaps now is the time to change and be hip! AOL, I'm sorry you may find out that a great many of your loyal customers will start abandoning you just over the format! Shame on you for not changing back!

  • MARILYN MEAKINS commented  ·   ·  Report

    Not only does a group address not work, but AOL added a name to the list that I can't remove.

    Who's idea was it to "fix" something that wasn't broken?

  • Em.a Beaudeau commented  ·   ·  Report

    ALSO EVERYTIME I CLICK TO ENTER MAIL ON AOL..THE STUPID yahoo THING COMES UP? WHY IS THIS EVEN CONNECTED TO MY AOL MAIL>?????? IT TAKE ABOUT 5 TRYS THEN MY AOL MAIL LOADS

  • EDWARD VAGNONI commented  ·   ·  Report

    The thing I can't stand about is the lack of a whole print, with half of the content missing. I have to send a letter to Hammonton Police, but it wont send right, or print properly. I'm always getting screwed by you, and I can't understand why you won't a whole page print. This is a legal document. I should never given up the classic screen, and you won't change. All of you should get the pox!

← Previous 1 3 4 5 … 16 17

AOL Mail Norrin

Categories

Feedback and Knowledge Base

(thinking…)