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How can we improve AOL Mail?

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'GO BACK TO CLASSIC MAIL.' has been merged into this idea

Please go back to Classic email. Why do you mess with what is already good? I do not have the time or interest for you to experiment on.

Stop using this format. Take a step back and fix your mistakes.

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FRAN MORGANTE shared this idea  ·   ·  Report…  ·  Admin →
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  • BO MEAD commented  ·   ·  Report

    Please quit changing my email back to your new **** after I change back to Classic, and stop hiding the switch to Classic, which I came here to find. Also put an obvious off switch on any AI **** you think is necessary to display when I'm composing a message.

  • JOEL SACHS commented  ·   ·  Report

    The new format is ridiculous and clumsy. Get rid of it.

  • MARGARET HERNANDEZ commented  ·   ·  Report

    i agree, let's go back to Classic Email. People are not able to open my emails, why?
    It was much simpler and easier to use.

  • D NORRIS commented  ·   ·  Report

    You kept, but stopped communication on original mail. You made a new one that would not work. I need my old emails to work because it has legal documents that I need. I’m lease respond, and I’ll see if I can read it.

  • Jan Pinker commented  ·   ·  Report

    add a button to go back to old email format.

  • Joseph Zoob commented  ·   ·  Report

    The old E mail was simple. I don't have any state secrets. to put out. I just want to coverse one at a time or several at a time MISS - Make It Simple Stupid

  • Debra Petersen commented  ·   ·  Report

    I agree! wth now I can't do anything on my email. I have changed passwords and deleted cookies and I still can't delete any mail or access my account info. why **** with something that worked. Now I have to email everyone. I use this email, and I'm going to go with a different email. Thanks, AOL you SUCK! It only seems to be when using Chrome. what is up with that?

  • CHERYL SHAHEEN commented  ·   ·  Report

    WHY did AOL change the email format??? AND the new pictures for the top of the email page are the ugliest I've seen! GO back to the previous format/pictures

  • PERFECTO MANGUAL commented  ·   ·  Report

    Please stop this screening and asking if I trust the sender. I am not happy with the new format.

  • CHESTER COMPTON commented  ·   ·  Report

    Trying to use your new format, but I can readily add a contact but cannot readily delete an old contact....what's up with that!

  • Tom McFarland commented  ·   ·  Report

    Why make the email login process more complicated. Have to do a lot more clicks to get to email with this latest update. And Sign Out doesn't. If I sign out of an account and try to go back to mail.aol.com to log in with a different account, it re-displays the inbox of the account I JUST SIGNED OUT OF. I have multiple Verizon email accounts that I use for different purposes. It's now much more difficult to switch accounts.

  • Robert Henderson commented  ·   ·  Report

    What a **** layout for my email ! This is change for changes sake no doubt devised by some nerd with nothing else to do. Seriously thinking of switching to Gmail. Being American i thought AOL would adhere to that old US saying ....if it aint broke don't fix it .

  • KEVIN PYLE commented  ·   ·  Report

    What the genem happened to AOL mail? This morning it was fine. Tonight it looks like PFY who learned to code on a playstation designed it. Get rid of the new format.

  • GAMAL AMER commented  ·   ·  Report

    Although I have certain email addresses in my contact list, lately, since so called improvements were implemented, emails coming from these addresses are being automatically sent to my SPAM folder causing me to miss important messages. How do I ensure that these email do not go to Spam? It used to be easy, now for some reason (I assume the great improvements recently implemented) it is becoming more and more difficult to use AOL mail and very time consuming.

  • Jerry Finley commented  ·   ·  Report

    Please leave it like it was. I hate the new format!!!!

  • JOSEPH MANDOUR commented  ·   ·  Report

    you have continued to mess with your new program for 3 months
    please listen to your customers and go back to what we had in june

  • Leo Wollner commented  ·   ·  Report

    Voll richtig zusammengefasst das ist keine Neuerung sondern Schlechtverbesserung

  • EDMUND KING commented  ·   ·  Report

    Change it back to the old system. AOL have been gathering feedback for over a year. Non positive. What is wrong with the people that run AOL ?

  • PENNY CAFFREY commented  ·   ·  Report

    Return my AOL to the old version! You've ruined it and I'm going to cancel! You are also Democratically biased and you should not voice your opinion as such!

  • PENNY CAFFREY commented  ·   ·  Report

    I had a lot less spam with the old AOL! Please return it to normal or I will cancel!

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